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iQor Employee Reviews

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Location
Philippines759 reviews
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3.0
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It is productive and busy at all the time, but what can I say is that I did not enjoy that much staying inside the company. I am okay on how they pay me since I don't have Bachelor Degree, but some people around me is too toxic. But the Supervisor is okay and nice.
Pros
You can sleep at your 1 hour lunch
Cons
The people around you is toxic.
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1.0
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Management is toxic. They see employees as numbers, not as humans. There is a lot of pressure. They don't even care even if it's pandemic and you aren't feeling safe.
Pros
Free grocery or any pakulo.
Cons
Management, they don't care about you.
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5.0
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Awesome company. Good benefits. Great learning opportunity. People are like family.

Nothing bad to say about a company that's been supportive and caring for its employees.
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4.0
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I can definitely say that working in Iqor developed my communication skills and they will help you grow. The environment is good even though the job is a bit stressful but as long as you can survive atleast a day or two i can say that you will enjoy your time while working
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1.0
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No comment. I hate the management.
Good salary though. Stressful. Always negative. Not considerate to the agents. Always thinking of scores not the employees.
Pros
Good salary
Cons
Management ambiance stressful
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5.0
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The workplace I had in the company was very fun and productive .I learned how to deal with different kinds of people with different attitudes over the phone. I learned also how to handle my stress.I became motivated to do my best because I received a lot of awards and appreciation from my bosses.
Pros
great job offer and benefits
Cons
long hours
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3.0
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Good company. However, they need to improve and take good care with their employees. Sometime's they also need to consider requests such as leave of absence and sick leave.
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5.0
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I had a great experience working with people in iQor. The Account Manager was so nice, friendly, very intelligent and I can see that he doesn't have a favoritism with the agents.
Pros
Benefits starts on your first day.
Cons
Some of Supervisors have favoritism (in my account). I don't know if other accounts do the same way.
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5.0
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Great Working environment. Best Workplace. clients managers and supervisors are also great because they know how fo handle people specially when task are stressfull. over all everything is great
Pros
near smoking area
Cons
none
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4.0
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What I like about IQOR is on how they help people in need. They really are capable of giving back to the society, they don't really forget the people around them. Engaging with people was IQORs one way to make everybody happy and comfortable. I also liked the leaders and the management, they don't treat you like a different person they are approachable and friendly. The hardest part is of course meeting the targets and forcing us to go on overtime, if service level is not met. Overall my IQOR experience is very much memorable, I've learned so many things and had a lot of friends.
Pros
HMO Benefits
Cons
Over time
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5.0
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it's really nice working with iqor, it's very accessible for me and it really gives the agents a big career and you can really work with iqor for more than years
Pros
near
Cons
n/a
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5.0
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I have nothing against the company, stress is part of the job just like any other bpo its up to you on how you will handle it.. I've learned a lot every one is supportive, they will teach you how to be a better agent . Remember this phrase "Changes is Inevitable". Highly recommended for first time working in a bpo industry, be patient aim high to get those incentives. Very accessible if your living inside cavite. Team building is awesome..!!!
Pros
Accessible
Cons
HR needs improvement and pantry as well ✌
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4.0
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Competitive Salary with Exciting bonuses and perks. Nice and Cool Management. Folks are approachable and nice to its constituents. I've experienced stress for every irate customer hence was able to take away those stress. Fun having variety activities.
Pros
Free Lunch
Cons
Long Hour
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4.0
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Agents are allowed to speak in vernaculars so long as we are speaking to a filipino and they are the one who initiated or asked you to speak in vernaculars
Pros
Near to my place
Cons
Long Hours
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5.0
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I like the place. I am currently reapplying for them because what I worked for was a seasonal or just a contract-based job. It was a stress-free environment that is friendly to newbies and also relaxing for tenured agents.
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4.0
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It was great. And lot of learning as well. They really help to boost my customer service skills. At first it was hard but all in all its really a fantastic team.
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3.0
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iQor is a BPO company that prioritizes customers' satisfaction on a global scale. The training is good but has limited time to practice in order to meet the necessary skills.
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5.0
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It is what I have learned in that company on how to enjoy your work hours together with my collegue and learn more to help me grow more and strive more in different industry
Pros
They will help you to undergone different costumer situations
Cons
They are mostly offer Seasonal Account
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1.0
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Poor Management. You're treated like a robot. Even if you're sick they will still force you to work they do not give importance to employees. Not recommended.
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3.0
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I was only there for a month since we were hired up until mother's day. It was quite an experience and I'm glad I worked there and made new colleagues as well.
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3.0
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Salary is not enough for the grave shifting. Management is not accurate in terms of professionalism Standard. Workmates unfair treatment. Can work under pressure but payment is unsuitable for an ordinary workers.
Pros
favoritism
Cons
common sense
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