iQor Employee Reviews
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Fun place to work at
Call Center Agent (Former Employee) - Robinsons Dasma - July 20, 2022
Indeed Featured review
The most useful review selected by IndeedWhat I like about Iqor (Robinsons Dasma) is its very clean (as in dry) ladies comfort rooms. Approachable are the managers that I worked with while others have superiority complex.
Pros
Free food during events.
Cons
Sleeping quarter is too small. Canteen is messy and foods are expensive but mideocre in taste.
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Good Experience
Recruiting Coordinator (Former Employee) - Dasmariñas, Cavite - July 17, 2022
My manager is good, they make sure that I can able to move around the sites and discover other skills however, when it comes to career advancement, it's too far fetched same goes with the compensation. Some leaders are very kind and supportive some are cold and only concerns with your output and numbers only. All in all, it was still an amazing experience.
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Friendly coworker but salary is just so-so
CSR (Former Employee) - Dasmariñas, Cavite - July 15, 2022
Team mates / TL / Managers are very approachable and supportive. You have weekly coaching/training so that you can improve your skills. The salary is just ok and increase in salary is just minimal.
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Stressful management
Customer Service Representative (Current Employee) - Santa Rosa City - July 7, 2022
Been part of the company since 2018 and was only given the salary increase of accumulated ₱10. Not recommending though because of the salary package that up until now there was no resolution. They even had a retention offer for newbies but not for those whose are more than 3years.
Pros
near my place
Cons
Mandatory OT, careless management
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Official response from iQor
July 8, 2022Thank you for commenting. We truly appreciate honest opinions about our company and value your contributions as a staff member. At iQor, our salary is often supplemented by our overtime pay and sales opportunities on client accounts. It is our goal to generously compensate hard work. If this wasn’t your experience, we are sorry to hear that. If you have questions or further concerns please feel free to reach out to us at youmatter@iqor.com. We are here to help! We hope you stick with iQor and continue to grow with us professionally.
Stressful place
Customer Service Representative (Former Employee) - Clark Freeport Zone - July 5, 2022
You need to have connections in order to be promoted. Very stressful they dont care with the employees.
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Official response from iQor
July 8, 2022Thank you for taking the time to write a review. We truly appreciate honest opinions about our company culture and value your contributions as a staff member. We’re sorry to hear we’ve fallen short of your standards. We encourage you to reach out to us at youmatter@iqor.com to better help you in your role and work toward a beneficial outcome.
Not fun
The management is corrupt. Some managers have no morals. Some managers would even humilliate agents in the production floor. They did not care if everyone is infected by Covid in the floor
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Official response from iQor
July 8, 2022Thank you for your contributions to iQor and for taking the time to write a review. Please reach out to us at youmatter@iqor.com to further share your experience. We wish you nothing but the best in the next phase of your professional career.
Competitive Salary (not provincial rate)
csr (Former Employee) - Dasmariñas, Cavite - June 26, 2022
It's a Nice company to work. They have competitive salary. Sad to say they dont have freebies nor Christmas baskets. It would be best if the management of a specific account can offer more incentives and benefits. Some manager and Team Leads are power tripper.
Pros
good location
Cons
no free food/coffee/juice; no christmas baskets or any company freebies
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Official response from iQor
July 8, 2022Thank you sincerely for your positive review, we deeply appreciate constructive feedback. We hope you stick with iQor and continue to grow with us professionally! We consider ourselves lucky to have staff members like you.
All okay
Specialist CSR & TSR (Former Employee) - Dasmariñas, Cavite - June 22, 2022
All good. But the salary we agreed during contact signing was not true after 3Months they didn't give any of our allowances as promised. But the salar
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Official response from iQor
July 8, 2022Thanks for taking the time to write a review. We aim to compensate hard work generously and are sorry to hear about your experience. If you would like to discuss this further, please feel free to reach out to us at youmatter@iqor.com.
Meaningful Experience
Call Center Agent (Former Employee) - Taguig City - June 21, 2022
The working environment have a diverse and inclusive culture. I enjoyed my stay at iQor. I have learned a lot from their trainings and team buildings. Overall, it was a good experience for me.
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Official response from iQor
July 8, 2022Thanks for taking the time to write this stellar review! Positive team culture is one of our top priorities. Thank you for sharing your positive experiences with our company. We wish you the best of luck in your future endevors.
Very friendly people but very difficult Clients
Quality Assurance Analyst (Former Employee) - Davao City - June 15, 2022
All in all it's a good company. Good environment, very friendly management. But it's just the Client and the salary that's slightly unsatisfying. Salary is quite low for the job description
Pros
Friendly Bosses, Light environment
Cons
Salary, Slient
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Official response from iQor
July 8, 2022Thank you for taking the time to write iQor a review. We value your contributions as a staff member and wish you the best of luck in your future employment. If there is anything we can do to help you, please feel free to reach out to us at youmatter@iqor.com, we would love to hear from you!
Jobs at iQor
Awesome workplace, good salary and you can try to negotiate if you know you are a good fit for the company.
Collection Specialist (Current Employee) - Pasay City - June 14, 2022
Awesome workplace, good salary and you can try to negotiate if you know you are a good fit for the company. Awesome workplace, good salary and people.
Pros
Good
Cons
Overtime
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Official response from iQor
July 8, 2022Thank you for this stellar review! Competitive compensation is one of our top priorities and reviews like yours confirm we're on the right track. thank you for sharing your positive experience. We are lucky to have staff members like you!
Good company
Call Center Agent (Former Employee) - Clark Freeport Zone - June 11, 2022
iQor can be seen by most of the people as one of the good centers in Central Luzon it is because it offer good benefits (from Healthcare and financial) but the toxic environment of the leadership will cause distress to its employees.
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Official response from iQor
July 8, 2022Thank you for taking the time to write iQor a review; we deeply appreciate constructive feedback. While we strive to provide support to all team members, this job is not be for everyone. We do wish you the best of luck in your future employment and thank you sincerely for your contributions to our success. If you have any further questions, comments, or concerns please feel free to reach out to us at youmatter@iqor.com.
Nice to have experience
Inbound Sales and Customer Service Representative (Former Employee) - Davao City - June 9, 2022
Good thing I have the job online (WFH). Nice to have experience working with them. Stressful if going to work onsite. Commute will tired you for hours.
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Official response from iQor
July 8, 2022iQor strives to make our environment work for every staff member. We’re happy to hear our remote-flexibility works for you and appreciate your constructive feedback. If there's anything we can do to help you, please feel free to reach out to us at youmatter@iqor.com!
fun workplace
Customer Service Representative (Former Employee) - Quezon City - June 5, 2022
Good company. You should try to apply here especially Quezon City citizens. Goodluck everyone who is fighting their battles for their family. God bless.
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Official response from iQor
July 8, 2022Thank you for taking the time to write iQor a review! We value your contributions as a staff member and wish you the best of luck in your future employment.
You will learn so much and people there are nice.
Customer Service Representative Trainee (Former Employee) - Santa Rosa City, Laguna - May 25, 2022
They will teach you a lot about customer handling process. They will also guide you. They are nice people. But in order to stay in company you must do your best.
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Productive
CSR (Former Employee) - Fairview - May 12, 2022
Its a bit hard regarding with yhe management on the account that we handled. But the support from the managers and supervisors were outstanding. Also they do not pay thatuch but it was great working with iqor.
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Not considerate enough coz I got sick and was suspected of covid..been seek for kore than 2 weeks,during those times vee
Product Specialist (Former Employee) - Santa Rosa City, Laguna - May 1, 2022
I was neglected and all the hard work I've done for the program we were handling was unappreciated. I've worked my a** off to reach my level and I have too much care to my people.
Pros
Free water, Free aircon
Cons
Stressful, No job security, No coffee, No free meal
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To many accounts to handle and the salary is TOO LOW as in.
Customer Service Representative (CSR) (Former Employee) - Pampanga - April 10, 2022
The salary is too low and you handle 16 different accounts without salary increase or additional allowance or bonuses. And in order for you to receive your allowance you need to acquire a certain hours to get.
Pros
easy to apply
Cons
Low salary
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Hardest part of the job
Sales Agent (Current Employee) - Dasmariñas, Cavite - April 1, 2022
Working at iqor is fun not until they changes everything without prior notice like the metrics we need to hit. Also it’s very hard for csr’s to get bonus incentives.
Pros
Free hmo
Cons
A mandatory OT, low salary. Manangement
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Productive
Customer Service Representative (Current Employee) - Dasmariñas, Cavite - April 1, 2022
Fun and very nice workplace having a good time working and it has a very fast paced environment I learned really well from training and now 8I am very capable in this kind of job
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Learning and cool place to work.
Inbound Call Centre Agent (Former Employee) - Davao City - March 22, 2022
Its ok to work at Iqor specially if you are a newbie even for tenured because this place accepts different kinds of culture and it helps you to develop yourself.
Pros
Incentives
Cons
Split offs i hate this one specially for me bcoz my family lives so far away.
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Ratings by category
3.1 out of 5 stars for Work/Life Balance
3.1 out of 5 stars for Salary / Benefits
3.0 out of 5 stars for Job Security/Advancement
3.0 out of 5 stars for Management
3.1 out of 5 stars for Culture
Questions about iQor
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