iOPEX Technologies Salary & Benefits reviews

The workday depends on your account handled. I was with a non-voice account as a TSR.Good stepping stone on starting your TSR career.Good enough management, tho sometimes it is not favorable.Had fun with colleagues.

Pros

Good stepping stone.

Cons

Low salary for the BGC location.

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Bad Management

Customer Service Representative (Former Employee) - Taguig City - December 25, 2022

It seems like HR and Admin does not collaborate well. Salary is also a problem especially if you are transferred to other account. No changes or notice at all. One of the worst company that I worked with

Pros

Friends

Cons

Stressful Admin Staff

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Every employee is just a number. Everyone is just part of company statistics.

Concurrent Process Trainer and Operations Lead (Former Employee) - Taguig City - April 30, 2020

Stress level is off the charts. Not suitable for hands-on parents. Management doesn't care about people retention. Schedule flexibility is not an option.

Cons

long hours

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salary

Technical Support Representative (Former Employee) - Taguig City - March 16, 2020

when it comes to salary no issue and friendly environment . if i will be giving a chance i'm willing to work here again also have some advice for them to have additional site if possible.

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Worst colleague ever

Booking Specialsist (Former Employee) - Taguig - January 25, 2020

It's an okay company. i just dont like the people that im working with. supervisors are power tripping. no problems with salary. they are always on time. other agents loves to spread rumors.

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Co-workers, production, and management are good.

Technical Sales Representative (Former Employee) - Taguig - September 29, 2019

I kinda missed taking calls. The account I got was an easy one and it helped me get along with everyone as a neophyte. But I had to leave and best thing about working here is the joy of getting your salary ahead of time and getting extra allowance. Tips would always be useless. We have to learn it by ourselves. It was never bad but it didn't made me stay.

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Fun to work but the compensation is to low, compared to other bpo

Agent (Former Employee) - Manila - June 19, 2019

Fun to work, good opportunity for the fresh grads that is willing to change career and looking for a good opprtunities, people are also great to work with.

Pros

Free shirts, Game nights

Cons

Low compensation, easily to give up someone, not fair in giving salary to tenured agents.

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Happy and have positive working environment.

Workforce Analyst (Current Employee) - Fort Bonifacio - October 29, 2017

I can say, this company is my second home, we treat each other as family. It's nice to stay here and work with a smile. The work loads here are so light compare to other BPO company so even if the salary is not that high it compensate the work that needs to be done.

Pros

Small Company so you will know all the employees.

Cons

Fewer benefits and average salaries.

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Fun place with free coffee.

Technical Sales Associate (Former Employee) - BGC Taguig, Philippines - August 10, 2017

Mostly the day flies by in a flash. On a given day, during the early hours you will find me speaking over the phone with customers, finding out – proactively – what their issues are and also providing strong customer service. The workplace as i described it was like my 2nd home... the culture, the management.

Pros

I can bring food in the work area.

Cons

Sometimes the salary gets delayed.

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Productive and fun with ping pong and PSP controller game

Technical Support Representative (Former Employee) - BGC Taguig City - April 9, 2017

Provide your needs and they are productive in different activities. Provide shuttle service and allowances, work stations are very nice and clean, provide health medications.

Pros

With allowance and shuttle service

Cons

Long hours

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Fun at work

Technical Support Representative (Former Employee) - BGC - January 24, 2017

Easy job, low salary, the most enjoyable part of the work is the people and friends around are fun to be with. Will learn a lot from the account. Excel in communication and interpersonal skills.

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Lack of management empowerment

Admin Assistant (Current Employee) - Fort Bonifacio - October 3, 2016

People are not paid during for their excess hours on work. Management always ask people of nearly impossible things. Improper use of power of management.

Pros

Good facilities

Cons

Long hours of work

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Overall rating

Based on 104 reviews

Ratings by category

3.2 out of 5 stars for Work/Life Balance

2.9 out of 5 stars for Salary / Benefits

3.3 out of 5 stars for Job Security/Advancement

3.0 out of 5 stars for Management

3.2 out of 5 stars for Culture

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