iOPEX Technologies
3.4 out of 5 stars.
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iOPEX Technologies Employee Reviews

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Location
Philippines32 reviews

Ratings by category

3.2Work-Life Balance
2.9Salary & Benefits
3.3Job Security & Advancement
3.0Management
3.2Culture

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Found 32 reviews matching the searchSee all 94 reviews

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Indeed Featured review

The most useful review selected by Indeed
Ive learned a lot from this company. I got new friends new boyfriends and more. But the management is worst. The security is not safe. Very bad experience
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Stressful Management. High attrition on all levels because of stress and unfait work practices.

Upper Management and HR are difficult to work with. They will find ways on how they can maximize you as an employee. Bonuses and HMO are not given correctly.

Cons

Long hours of work and underwage.
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Production

Management sucksWon't recommend this companyNot good company for people looking for career growthManagement doesn't care about their employeesCompany is not generous on their employees

Pros

Nothing

Cons

Indian bosses sucks
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Every employee is just a number. Everyone is just part of company statistics.

Stress level is off the charts. Not suitable for hands-on parents. Management doesn't care about people retention. Schedule flexibility is not an option.

Cons

long hours
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salary

when it comes to salary no issue and friendly environment . if i will be giving a chance i'm willing to work here again also have some advice for them to have additional site if possible.
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Satisfied

Since this is my first company and job. I would recommend this to anybody for the environment they have and the culture of the people there. Even if I had a hard tasks received everyweek, that makes me feel at home. However, I believe I have the capacity to go in any fields such as business and related fields.
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Its a no no

A big NO for me. Indian management is very strict to employees only but not to their administration. Sorry to say but this is not a healthy company for you
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Worst colleague ever

It's an okay company. i just dont like the people that im working with. supervisors are power tripping. no problems with salary. they are always on time. other agents loves to spread rumors.
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Co-workers, production, and management are good.

I kinda missed taking calls. The account I got was an easy one and it helped me get along with everyone as a neophyte. But I had to leave and best thing about working here is the joy of getting your salary ahead of time and getting extra allowance. Tips would always be useless. We have to learn it by ourselves. It was never bad but it didn't made me stay.
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You will learn a lot but you need to be tough.

As a support, its pays good for a fresh graduate and if your location is just within Taguig. You will learn a lot from the team and from the management. But if you are emotionally and mentally weak like you get easily offended, iOpex is not for you. The most enjoyable for me being part of iOpex is that I learned a lot from them and you will really enjoy the engagement activities that they have.

Pros

Fun activities every week for everyone

Cons

Long Hours - for the support team
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Fun to work but the compensation is to low, compared to other bpo

Fun to work, good opportunity for the fresh grads that is willing to change career and looking for a good opprtunities, people are also great to work with.

Pros

Free shirts, Game nights

Cons

Low compensation, easily to give up someone, not fair in giving salary to tenured agents.
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ok

Responsible for meeting or exceeding all targeted support service levels by supporting and developing agents, monitoring and communicating the appropriate metrics, and implementing process improvements for a back-office support service.
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A happy place

The people there are fun to be with. They can balance play and work. All the employees concern are the top priorities there. a very awesome workplace.

Pros

Gaming Area, Tv, and Free Coffee

Cons

None
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bad recruitment process

there was this hr manager who told me that my application will be forwarded to operations after my interview. i waited and waited until an email came to me informing me that I was not selected for the job. the hr manager could have told me right away instead of not telling the truth.

Pros

none

Cons

recruitment is not truthful
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Productive and fun work place

Site is within 10 mi radius where I stay and is very accessible to public transport. The site itself is within an area that is protected 24 hours by security.
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Nice environment

Fun To work with team. I stay here for 3 years. But I tried my luck here in Dubai and decided to resigned to the company...............................
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Good for stepping stone

iopex is good for fresh graduates for stepping stone careers. They always have technical account. If you are on technical this company will fit for you.

Pros

Free water

Cons

Poor management
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Productive and fun

Working days are fun, They have recreational facilities, have learned about customer service and working while enjoying, and the hardest part of the job is when customers pleads but you need to comply with company policy. The most enjoyable part of the job is you have the chance to grow together with your colleagues.

Pros

Recreational room

Cons

Long hours, Traffic
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Happy and have positive working environment.

I can say, this company is my second home, we treat each other as family. It's nice to stay here and work with a smile. The work loads here are so light compare to other BPO company so even if the salary is not that high it compensate the work that needs to be done.

Pros

Small Company so you will know all the employees.

Cons

Fewer benefits and average salaries.
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Fun place with free coffee.

Mostly the day flies by in a flash. On a given day, during the early hours you will find me speaking over the phone with customers, finding out – proactively – what their issues are and also providing strong customer service. The workplace as i described it was like my 2nd home... the culture, the management.

Pros

I can bring food in the work area.

Cons

Sometimes the salary gets delayed.
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Productive and fun with ping pong and PSP controller game

Provide your needs and they are productive in different activities. Provide shuttle service and allowances, work stations are very nice and clean, provide health medications.

Pros

With allowance and shuttle service

Cons

Long hours
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Overall rating

Based on 94 reviews

Ratings by category

3.2 out of 5 stars for Work/Life Balance
2.9 out of 5 stars for Salary / Benefits
3.3 out of 5 stars for Job Security/Advancement
3.0 out of 5 stars for Management
3.2 out of 5 stars for Culture

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