iOPEX Technologies
3.3 out of 5 stars.
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iOPEX Technologies Employee Reviews

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Location
Philippines49 reviews

Ratings by category

3.1Work-Life Balance
2.8Salary & Benefits
3.2Job Security & Advancement
2.9Management
3.1Culture

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Found 49 reviews matching the searchSee all 119 reviews

Decent

Indeed Featured review

The most useful review selected by Indeed
Relatively long interview process, took a few hours but if all goes well, offer can be made by the end of the day. Included an assessment and a series of interviews.
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High attrition, and that tells a lot.

Company keeps on hiring employees because they can’t retain the current ones. People management can be improved only if the higher ups see the value of their people - who are working professionals and treat/approach them better. Hope they can learn from other companies.
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iOPEX Technologies insights

Based on 3 survey responses
Areas for improvement
  • General feeling of work happiness
  • Ability to meet personal goals
  • Energizing work tasks

Subjective Management

The feedback suggests that the Directors and Managers need to uphold a higher level of professionalism and accountability. It appears that a majority of their managers are consistently new which begs the question of the effectiveness of their hiring practices or the leadership provided by the Director. It seems that only those who have exhausted all other employment options and are fatigued by constant company transfers, find satisfaction in iOPEX despite any potential cultural shortcomings.

Pros

Engagement Activities

Cons

Subjective and Unprofessional Management, Lack of Support, lack of growth
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Quick results with long waiting times

Just get started with the employment process in this company, and I must commend their quick results from the initial interview to job offer time, but the cons were the long waiting time and expensive parking in the same building. Overall the HR's are phenomenal when it comes to selecting applicants without putting out their mean attitudes. The company were accommodating with queries about leave credits even I'm just a fresh grad with no experience yet. Hopefully my next review would be more positive than this initial one.
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Great place to start.

This is a good place to start if you are looking to enter the BPO industry. Location is accessible and salary is competitive. Worked with good, friendly people from my experince.
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good environment

best place to work, great environment, salary on time, HMO, Managers are very kind and approachable, learned so many things related to my carrer and interests
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Great company to start with but benefits and compensation can be improved

Company is great and employees are valued but it lacks of benefits and hard to get an appraisal but overall my experience is great since I learned a lot on this company.
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Not a very good place to work.

If you are looking for a workplace to grow, this is not probably it. -First of all, the management sucks ahh. They simply do not care about your well-being at all. If you are sick, you'll be more sick since before you can file for SL, there is a ton of requirements, yet still it will make a huge impact in your stats. -They do not care about your mental health, no one is checking up on their employees. Have I already told you about them not having a single nurse? Well, they do not. For a long time now.-The main reason why they do not have a nurse is because, the offer is too low but the requirement is far too high! -There is no such thing as Competitive Salary here. The offer is too low and appraisal can go as low as 200 pesos per year. -There is no growth here. I've been working for more than a year and showed excellent performance (despite the low salary) but still no chance for promotion. They do have internal movement, but your Basic Pay will stay the same. -They disguise it as cross-training but they just want to save since they want to make one department to handle the work of multiple departments, so they have lesser people to pay. Did I mention that there is no appraisal?-You CANNOT file VL easily. Most employees will have unused VLs at the end of year since they are constantly being rejected, and only 5 of those are to be converted to cash. On my department, there is a "competition" in which you have to participate to be able to file a VL, which is still, pending for approval. You may win the competition but still not be able to file VL. -Speaking of - 

Pros

You can be easily hired, but that is it.

Cons

Inaccessible location, low salary, no work-life balance, little to no growth, management does not care with your physical and mental being, treats employees like a robot.
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Equality

Equal opportunity regardless of your educational background. A friendly environment where you can get to know every person in the prod. But having a huge challenge when it comes to staffing where you will be asked to do mandatory OTs that also results in issues getting leave approvals.
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Worst company to work with!

+* support teams are very friendly* if you will able to stay for a year, you'll receive a loyalty award-* If you want to experience PBB work edition apply here! all your moves are monitored 24/7. One wrong move & you'll have CARI* They love giving CARIs (citations) * You will earn your leave credits monthly both sl & vl.* During your rendering period, unused leave credits can't be used anymore / filed leaves will be cancelled * HMO (Medicard) can be used after 3months* No Company nurse & doctor - incase of emergency they will call the building response team unit (which usually takes 30mins) before you will be attended. * They don't really care for their employees' mental health well-being * Hard to file for salary disputes* Hard to file VLs* Competitive salary is a HOAX* Shuttle Service is a HOAX* Free parkings are for managers only* Toxic & stressful environment* Attrition is very high but they don't care* Average stay of an employee in the company is 3 months

Pros

Easy to apply

Cons

They do not allow immediate resignation
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Fast paced

My entire career started here in iopex. A lot of ups and downs happened and i learned a lot from it. It shaped me into a strong HR PRACTITIONER. Though some issue would be lack of staff per department which means more work is delegated to the remaining staff. Still, its an opportunity to grow.
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Low compensation

Worked for 4.5 years and my basic salary is still below 20k. They dont promote internally instead they do external hiring. No career opportunities inside the company.
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Fun workplace

Okay for start up companies. Good in handling employees. They give ample time to grow each employees. Management is also good in handling people. I love working here.

Pros

On time

Cons

Takes time to get back on hr related
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Bad Management

It seems like HR and Admin does not collaborate well. Salary is also a problem especially if you are transferred to other account. No changes or notice at all. One of the worst company that I worked with

Pros

Friends

Cons

Stressful Admin Staff
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Good company with accessible location

The workday depends on your account handled. I was with a non-voice account as a TSR.Good stepping stone on starting your TSR career.Good enough management, tho sometimes it is not favorable.Had fun with colleagues.

Pros

Good stepping stone.

Cons

Low salary for the BGC location.
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Excellent Experience

Working here is an excellent experience to Start your career. Being around with colleagues thought me alot and having the best supports in the business there is a bonus.
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Productive and fun

Productive and fast-paced yet fun. Though accounts can be stressful, there were lots of employee engagement activities and freebies. Job interview can be tedious and they do background checks.

Pros

Freebies

Cons

High volume of calls
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Stressful Management. High attrition on all levels because of stress and unfait work practices.

Upper Management and HR are difficult to work with. They will find ways on how they can maximize you as an employee. Bonuses and HMO are not given correctly.

Cons

Long hours of work and underwage.
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Production

Management sucksWon't recommend this companyNot good company for people looking for career growthManagement doesn't care about their employeesCompany is not generous on their employees

Pros

Nothing

Cons

Indian bosses sucks
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None

Ive learned a lot from this company. I got new friends new boyfriends and more. But the management is worst. The security is not safe. Very bad experience
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Every employee is just a number. Everyone is just part of company statistics.

Stress level is off the charts. Not suitable for hands-on parents. Management doesn't care about people retention. Schedule flexibility is not an option.

Cons

long hours
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Overall rating

Based on 119 reviews

Ratings by category

3.1 out of 5 stars for Work/Life Balance
2.8 out of 5 stars for Salary / Benefits
3.2 out of 5 stars for Job Security/Advancement
2.9 out of 5 stars for Management
3.1 out of 5 stars for Culture

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