iOPEX Technologies Employee Reviews
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Stress level is off the charts. Not suitable for hands-on parents. Management doesn't care about people retention. Schedule flexibility is not an option.
Since this is my first company and job. I would recommend this to anybody for the environment they have and the culture of the people there. Even if I had a hard tasks received everyweek, that makes me feel at home. However, I believe I have the capacity to go in any fields such as business and related fields.
I kinda missed taking calls. The account I got was an easy one and it helped me get along with everyone as a neophyte. But I had to leave and best thing about working here is the joy of getting your salary ahead of time and getting extra allowance. Tips would always be useless. We have to learn it by ourselves. It was never bad but it didn't made me stay.
As a support, its pays good for a fresh graduate and if your location is just within Taguig. You will learn a lot from the team and from the management. But if you are emotionally and mentally weak like you get easily offended, iOpex is not for you. The most enjoyable for me being part of iOpex is that I learned a lot from them and you will really enjoy the engagement activities that they have.
Fun activities every week for everyone
Long Hours - for the support team
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Fun to work, good opportunity for the fresh grads that is willing to change career and looking for a good opprtunities, people are also great to work with.
Free shirts, Game nights
Low compensation, easily to give up someone, not fair in giving salary to tenured agents.
there was this hr manager who told me that my application will be forwarded to operations after my interview. i waited and waited until an email came to me informing me that I was not selected for the job. the hr manager could have told me right away instead of not telling the truth.
recruitment is not truthful
Working days are fun, They have recreational facilities, have learned about customer service and working while enjoying, and the hardest part of the job is when customers pleads but you need to comply with company policy. The most enjoyable part of the job is you have the chance to grow together with your colleagues.
Long hours, Traffic
I can say, this company is my second home, we treat each other as family. It's nice to stay here and work with a smile. The work loads here are so light compare to other BPO company so even if the salary is not that high it compensate the work that needs to be done.
Small Company so you will know all the employees.
Fewer benefits and average salaries.
Mostly the day flies by in a flash. On a given day, during the early hours you will find me speaking over the phone with customers, finding out – proactively – what their issues are and also providing strong customer service. The workplace as i described it was like my 2nd home... the culture, the management.
I can bring food in the work area.
Sometimes the salary gets delayed.
Provide your needs and they are productive in different activities. Provide shuttle service and allowances, work stations are very nice and clean, provide health medications.
With allowance and shuttle service
We learned how to be more technical when it comes to computer problems or trouble shooting.And aside from that we learned how to deal with our customers by finding and giving the right and proper solution to their technical problems.And i did enjoy working on my recent company,Because most of my TL`s or team leaders as well as the management are very friendly.