Ibex
3.0 out of 5 stars.
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Customer Service Representative Interviews at Ibex

Hereā€™s what others thought about the interview process at Ibex.
Interview experience
Based on 30 interviews
Favorable
Interview difficulty
Based on 30 interviews
Difficult
Interview process length
Based on 29 interviews
About a day or two

Customer Service Representative Interview process at Ibex

Overall experience

On a scale of 1-10 where 1 is Poor and 10 is Excellent, rating is 8.

On a scale of 1-10 where 1 is Easy and 10 is Difficult, rating is 6.

Interview process length
About a day or two
90%
About a week
7%
About a month
3%
About two weeks
0%
More than one month
0%
Most reported steps
On-site interview
82%
Phone call/screening
54%
Written test
43%
Background check
32%
Drug test
32%
Least reported steps
Presentation
7%
Take-home/sample work
0%
They have no interview
0%

What candidates say about the interview process at Ibex

  • It's good because it's one day process with free food
    Shared on December 7, 2017 - Customer Service Representative - Mandaluyong
  • Wear your casual attire, english proficiency is necessary. Hair-cut and clean nails.
    Shared on November 16, 2017 - Customer Service Representative - Davao City

Customer Service Representative Interview questions at Ibex

Commonly asked questions, as reported by candidates

  • Are you willing to work on a graveyard shift?
    Shared on December 17, 2017 - Customer Service Representative - ParaƱaque

Customer Service Representative Interview tips at Ibex

Dress code for the interview
  • Casual (t-shirt and jeans)49%
  • Business casual (e.g. dress slacks)22%
  • They didnā€™t have a dress code21%
  • Formal (business suit)8%
  • Special outfit (e.g. protective gear)0%

What advice do candidates give for interviewing at Ibex

  • Just be straight forward.
    Shared on January 20, 2021 - CSR - Customer Service Representative - Cubao
  • Just be yourself. Say what's in your mind. Be respectful.
    Shared on November 4, 2020 - Customer Service Representative (CSR) - ParaƱaque City
  • Please be more friendly and accommodating
    Shared on April 1, 2019 - Customer Service Representative - Email Support - ParaƱaque
  1. Customer Service Representative