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Ibex Careers and Employment

About us
Ibex offers reliable, consistent & predictable performance to its clients throughout the world.
We have the solutions, locations and the infrastructure to support and grow your company. The red glasses signify that our agents have been fully trained, accept their client mission and are confident they can deliver world class customer service.

In
 – more... today's global economy, the search for new markets and ways to optimize customer experience is imperative. Business process outsourcing has emerged as a strategic way of keeping your business immune from the cost pressures and time demand of the non-core business functions while focusing on these priorities. – less
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What is it like to work at Ibex?

2.8
Work/Life Balance
3.0
Salary / Benefits
2.7
Job Security/Advancement
2.7
Management
2.8
Culture

What are people saying about the leadership at Ibex?

56%
of employees approve of Bob Dechant’s performance as CEO
CEO Approval is based on 1,162 ratings
4.0
Productive and every month they have RNR
Written by CSR (Former Employee) from Mandaluyong City on April 2, 2020
it's a mix of stress and relax because we as a customer service rep we don't know if we will received a hundred of calls or no. What I've learned in Ibex is to share to your colleagues what you've learned on what happened on your daily calls. The management was so good. Ibex has a good environment. Enjoyable part of the job if its avail.
See Ibex reviews about management

What are the top-rated locations & roles at Ibex?

Top work locations
4.6
Manila
4.1
Mandaluyong
4.0
Davao City
3.9
Pasig
3.7
Parañaque
Most popular roles
4.3
Technical Support
4.3
Sales Representative
4.3
Sales Support Representative
4.0
Call Center Representative
4.0
Team Leader

What did candidates say about the interview at Ibex?

Interview experience
Based on 36 interviews
Favorable
Interview difficulty
Based on 36 interviews
Difficult
Interview process length
Based on 34 interviews
About a day or two
See Ibex interviews