Average salary
Php 18,967 per monthmatches
Meets national average
Average Php 18,967
Low Php 9,600
High Php 31,000
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Reviews about Salary & Benefits for Reservation Specialist in IHG Hotels & Resorts
Great Company
Reservation Sales Specialist for North American Brands (Former Employee) - Makati - July 7, 2022
IHG is an excellent company to work for. They value they employees very much. The benefits are good and there are a lot of freebies and engagement activities. They also continually train the employees to help them improve. Overall, excellent.
Pros
Benefits, good work area, lounge
Cons
None
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A Great Company
Reservations Sales Specialist (Former Employee) - Makati - June 30, 2022
My first real job is with IHG and i really enjoyed it because of the salary and the work environment. People are friendly and the work is really casual.
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Light Environment and colleagues are fun to work with
Reservation Specialist (Former Employee) - Makati City - July 25, 2020
Pros:
- HMO
- Free food sometimes
- Clean and light work environment
- Co-agents are fun to work with
- Upper Management are nice and approachable (open door policy)
- 2 Rest days per week
- Free annual check up and flu vaccine
Cons:
- Training is for a month but does not give in-detailed training for newbie call center agents, therefore new agents are clueless with other in-system navigation
- Salary is a bit low
- Low Allowance
- Manager will establish respect based on your personal performance. (Low performance, will humiliate you in front of peers)
- Will influence team members for a 10/10 rating in bi-annual review.
- Will not encourage/endorse agent to explore other departments if sales metrics are low.
- Will not offer (or turn down) leadership training if key targets are not met, compared to other team managers who will encourage their agents to join despite not meeting key targets.
- Favoritism with specific team members
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