IHG Hotels & Resorts
4.1 out of 5 stars.
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IHG Hotels & Resorts Careers and Employment

About the company

  • CEO
    Keith Barr
    approve of Keith Barr's performance
  • Founded
  • Company size
    more than 10,000
  • Revenue
    P1 billion to P5 billion
  • Industry
    Hotels & Travel Accommodation
Learn more


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Browse jobs by category

Customer Service

7 jobs


Salary estimated from 94 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 3.5K reviews and is evolving.



Reservations Specialist in Makati
on November 23, 2021
Great Management
All managers and bosses are great and approachable. The reason why I stayed with them for 2 years! They have great facilities too (sleeping quarters for each floor, gym equipment, lactation room, computer room, atm machine, clinic etc.
Reservations Sales Specialist in Makati
on January 8, 2022
Good company to work with if you can handle the stress
I've been with this company for 2 years I can say that the company gives good salary and benefits.They are offering wfh set up right after the training.
Customer Care Specialist - Guest Relations in Makati
on October 13, 2021
A very good place to work in..
What i like about working with IHG is no discrimination at all, all is treated equal and everyone is friendly and easy to approached with. The training provided is okay,everyone is very patient in supporting newly hired colleague.
Reservation Sales Specialist in Makati
on July 28, 2021
Not recommended
Stressful job. too many things going on in your everyday shift. have to send emails every now and then for your log outs (wfh), TM makes you answer so many things via email, Workforce calls you out if you're on after call aux EVEN FOR JUST 30 SECS (they're queuing. VERY QUEUING!!!) Incentive standards are way too high. QA is stricter than most BPOs. Job is too stressful to match what they offer you salary wise despite having years of experience. AND BY THE WAY, IF YOUR BREAK/LUNCH GETS CONSUMED WHILE YOURE IN A CALL, you won't be able to take it anymore. so keep answering the phone 'till you die of hunger and exhaustion.
Housekeeping in Manila
on July 2, 2021
I want apply to work in hotel & resort in manila or makati depend on you give me where i going.
If i start work once or twice teach me will be something to do job and become if i know can work and service for our hard work and i need know to learn everything so that i can learn and those management we are same cooperation work in company and help us and being important development and new culture those job place and more experience hard to be trying. I want part of the job with those friend together as help each

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Questions and answers

People have asked 21 questions about working at IHG Hotels & Resorts. See the answers, explore popular topics and discover unique insights from IHG Hotels & Resorts employees.

See questions about:

  • Working Culture
  • Benefits
  • Hiring Process
  • Interviews
  • Working Hours
  • Background Check
  • Salaries
  • Working Environment

Interview insights

Insights from 56 Indeed users who have interviewed with IHG Hotels & Resorts within the last 5 years.

Favorable experience
Interview is average
Process takes about a day or two

Interview Questions

Relax and just answer calmly

Shared on January 8, 2022

By giving a resume and schedule of final interview to the applicant.

Shared on November 26, 2018

How well i will work for the load work

Shared on October 4, 2017
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