If you are looking for a typical call center job, this is a place for you.
You have to be a critical thinking to stay on top. People are dressing sloppily. Culture is over friendly that they forgot what professionalism is. Good thing here is the company itself that you are with IBM. If you are good at what you, they will give you credits. But again, in Nuvali Sta Rosa, Chubb account, they lack professionalsm.
people are very nice, management is easy to talk to
no standard rules in handling the employees behaviour. With this, it has affected the culture of the workplace. In my opinion, management has to be firm to set rules