In person interview
It isn't anything you expected. It's a situational type of interview and it mostly consists of adlibs :)
Casual; easy and manageable
It was very professional and direct.
I started as a customer care rep at IBM Daksh. Typing and online exam. Next was the interview, we were a group of 7 applicants, interviewed by one HR employee. Questions were different for each of us since we were able to hear each other. It was all about your resume. Then the last was a final interview, one on one.