The people I have had the pleasure to work with have been very supportive and motivating. It makes the stresses of the job melt away some. The management offers flexible working schedule and allows me to stay at home and this is very helpful since I am a solo parent and I have a special child.The salary is competitive, and we are given annual appraisals.Trainings are offered at our convenience, too.

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Official response from Hinduja Global Solutions

January 20, 2023

Hi! We appreciate your valuable feedback. As a company, we continuously strive to better our employee services. Good luck and we wish you all the best with your stay here in HGS and beyond.

Productive and friendly people

Back Office Support (Former Employee) - Iloilo City, Probinsya sang Iloilo - April 23, 2020

Indeed is a fantastic place to work, consisting of transparent leadership and an incredible company culture. Our employees truly stand behind the company mission... We help people get jobs. Each day brings a new and exciting challenge. The senior leadership team cares for their employees, always putting us first. The focus on work life balance is incredible. With HGS capabilities too (great in a time like this). I can't imagine myself anywhere else.

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Official response from Hinduja Global Solutions

April 29, 2020

Hi! We appreciate your valuable feedback. As a company, we continuously strive to better our employee services. Good luck and we wish you all the best with your stay here in HGS and beyond. :)

Good management

Process Analyst (Former Employee) - Quezon City - April 22, 2020

No discrimination. Feel at home. Everyone is treating you as family. People are helping out each other. HR and Management team are very transparent. They never let their people hanging.

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Official response from Hinduja Global Solutions

April 24, 2020

Hi! We appreciate your valuable feedback. As a company, we continuously strive to better our employee services. Good luck and we wish you all the best with your stay here in HGS and beyond. :)

Job review

Customer Service Representative (Former Employee) - Quezon City - April 20, 2020

People on this company were good. They are all opened in new learnings and people. Bosses are considerate but strict enough to make everything fine and good

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Official response from Hinduja Global Solutions

April 22, 2020

Hi! We appreciate your valuable feedback. As a company, we continuously strive to better our employee services. Good luck and we wish you all the best with your stay here in HGS and beyond. :)

Unreliable company

csr (Current Employee) - Alabang - March 31, 2020

They dont give referral fee even though they promote it. Theyre not ready for any calamity. Hard to reach out. Inconsiderate to all employees. I dont recommend

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Official response from Hinduja Global Solutions

April 7, 2020

Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details to us via talk2us@teamhgs.com

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HGS Management do not value long loyal years of service.

Team Leader (Former Employee) - Alabang - March 29, 2020

HGS Management do not value long loyal years of service. Employee dissatisfaction continue to rise year by year yet money is still the priority over employee welfare.

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Official response from Hinduja Global Solutions

March 30, 2020

Hi! We are extremely sorry to hear your unpleasant experience at HGS. We would like to learn more to make things better. Kindly write to us at Talk2us@teamhgs.com

fun , less stress and productive

Customer Support Services (Former Employee) - Iloilo City - March 25, 2020

I love working in HGS because the management are too considerate and training are exceptional, learned a lot from them . its the coolest management i have ever been. clean quite, easy, mall, supermarkets, fun and cafes restaurants is just right in the corner and you will not get bored.

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Official response from Hinduja Global Solutions

March 27, 2020

Hi! We appreciate your valuable feedback. As a company, we continuously strive to better our employee services. Good luck and we wish you all the best with your stay here in HGS and beyond. :)

They stole my referral bonus

Retention Specialist (Former Employee) - Alabang - March 23, 2020

I have up to 30k of referral bonus that they didn't give me. Until I resigned. Then I just moved on and forget about it. They lied about their recruitment bonus

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Official response from Hinduja Global Solutions

March 25, 2020

Hi! We are extremely sorry to hear your unpleasant experience at HGS. We would like to learn more to make things better. Kindly write to us at Talk2us@teamhgs.com

Productive

Customer Service Representative (CSR) (Former Employee) - Eastwood City - March 20, 2020

a typical day at work, fun at work, work-life balance, fun environment, friendly colleague, work opportunity, accessible workplace, It taught me to strive on what you aim

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Official response from Hinduja Global Solutions

March 23, 2020

Hi! We appreciate your valuable feedback. As a company, we continuously strive to better our employee services. Good luck and we wish you all the best with your stay here in HGS and beyond. :)

Fun place to work with

Shift Manager (Current Employee) - Alabang - March 8, 2020

Family Vibe and give you opportunities for growth. All departments are sensitive to the needs of your operations and everyone is on point. Gives opportunity for learning development and will equipped you with knowledge that you need for daily operations

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Official response from Hinduja Global Solutions

March 10, 2020

Hi! We appreciate your valuable feedback. As a company, we continuously strive to better our employee services. Good luck and we wish you all the best with your stay here in HGS and beyond. :)

None

Customer Service Associate (Former Employee) - Muntinlupa - March 4, 2020

Nothing I can say to my previous company. I dont have any problem with the job its just that my supervisor is not approachable enough that makes me decide to leave the company.

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Official response from Hinduja Global Solutions

March 10, 2020

Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details to us via talk2us@teamhgs.com

Management here is an epitome of politics

QA Analyst (Current Employee) - Eastwood City - February 27, 2020

The environment is good and the people are good. It's the management who is incompetent and plays favorites. Especially when it comes to advancing to a higher post, if management feels that you have a very strong personality and won't give in to every command they give, you won't stand a chance in getting the post. Even if you have all the potential.

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Official response from Hinduja Global Solutions

March 2, 2020

Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details to us via talk2us@teamhgs.com

Good company

Healthcare Associate (Former Employee) - Iloilo City, Probinsya sang Iloilo - February 24, 2020

Family vibe environment and good company. The company is generous to its employees and has fun environment. Bosses are approachable and helpful. Thank you.

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Official response from Hinduja Global Solutions

February 26, 2020

Hi! We appreciate your valuable feedback. As a company, we continuously strive to better our employee services. Good luck and we wish you all the best with your stay here in HGS and beyond. :)

A fair company to work with.

Customer Service Representative (Former Employee) - Alabang - February 20, 2020

This company wasn't the greatest but it wasn't the least among the rest of the competitive companies. The environment is professional and agents are climbing up the ladder for career growth. The appraisal is never disregarded. This is like the middle of all BPO companies in my own opinion. Been working here for almost 4 years.

Pros

Adjustable Environment

Cons

Unstable Accounts due to internal issues.

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Official response from Hinduja Global Solutions

February 24, 2020

Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details to us via talk2us@teamhgs.com

Recommendable to friends

Customer Service Representative (CSR) (Former Employee) - Quezon City - February 12, 2020

Hinduja Global Solutions was one of the recommendable companies i've worked with it's competitive salary and benefits as well as it's job culture and management.

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Official response from Hinduja Global Solutions

February 18, 2020

Hi! We appreciate your valuable feedback. As a company, we continuously strive to better our employee services. Good luck and we wish you all the best with your stay here in HGS and beyond. :)

Nice working place with good pay

Call Center Agent (Former Employee) - Philippines - February 12, 2020

Everything is ok at the company, the hardest part is that we where not trained well , time is short and the actual work is pretty much different the training.

Pros

NIce place to work

Cons

Hectic and mostly angry client

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Official response from Hinduja Global Solutions

February 18, 2020

Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details to us via talk2us@teamhgs.com

n/a

Customer Service Associate (Former Employee) - Alabang - February 4, 2020

I am not feeling the employee care that I deserve as an employee and I think they should focus on that for employees to stay and for the company to grow furthermore

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Official response from Hinduja Global Solutions

February 10, 2020

Hi! We are extremely sorry to hear your unpleasant experience at HGS. We would like to learn more to make things better. Kindly write to us at Talk2us@teamhgs.com

Productive and nice work place

Team Leader/Supervisor (Current Employee) - Quezon City - January 19, 2020

Productive and nice work place Location is alright when I am commuting from Home to workplace Nice people to work with Will definitely ask others to try applying to the company Activities within the program as well as company initiated are good

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Official response from Hinduja Global Solutions

January 21, 2020

Hi! We appreciate your valuable feedback. As a company, we continuously strive to better our employee services. Good luck and we wish you all the best with your stay here in HGS and beyond. :)

n/a

Customer Service Representative (Former Employee) - Muntinlupa City - January 17, 2020

for me maybe they should have an open door policy, their operation staff is kind a hard to talk or approach. Maybe in that way they can hear what their employees sayings.

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Official response from Hinduja Global Solutions

January 20, 2020

Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details to us via talk2us@teamhgs.com

Nice workplace

CUSTOMER SERVICE REPRESENTATIVE (Former Employee) - Quezon City - January 9, 2020

I am on a night shift account, Our Manager was very strict with attendance. overall I guess it was really nice to work in HGS especially if you are just starting up your career. HR people, as well as nurses and doctors, are nice. Salary is good also if you are single and doesn't have dependents.

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Official response from Hinduja Global Solutions

January 13, 2020

Hi! We appreciate your valuable feedback. As a company, we continuously strive to better our employee services. Good luck and we wish you all the best with your stay here in HGS and beyond. :)

Good team but sadly poor management/leadership

Healthcare Associate (Former Employee) - Eastwood City - January 8, 2020

During my stay in this company, this my longest bpo experience. At first, training was good at the that time. During my ojt to production as well.. But then I observed that my team lead is a bully., he actually threatened you a termination when you have mistake or due absences even.when you actually really sick. Many agents not speaking up due to many reasons to stay and keep up with this team lead.,but according to his record, some of the agents file for a complaint and yet he is not penalize because of his behavior. Sadly many agents feel helpless, suffer in silence.

Pros

Good compensation

Cons

Poor leadership management

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Official response from Hinduja Global Solutions

January 13, 2020

Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details to us via talk2us@teamhgs.com

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Overall rating

Based on 5,257 reviews

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Ratings by category

3.7 out of 5 stars for Work/Life Balance

3.5 out of 5 stars for Salary / Benefits

3.7 out of 5 stars for Job Security/Advancement

3.6 out of 5 stars for Management

3.7 out of 5 stars for Culture

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