Hinduja Global Solutions
Hinduja Global Solutions Employee Review
Low Compensation and Benefits
Customer Service Representative (Former Employee) - Alabang - February 9, 2022
You'll be crosskilled but they will pay you the same. The client that I've handled is very demanding, their metrics are hard to reach. You'll get cited when you're absent from work even if it's due to medical reason (even if you have a valid medical certificate). You'll get your final pay 3-6mos from the clearance date or worst, you'll get nothing. The HR will just inform you that you will not get any final pay because you're overpaid without giving any breakdown or proof that you really are. I have learned a lot during my stay here and I appreciate my colleagues and TL but it's not an overall great experience especially when it comes to compensation and benefits. If you're a newbie, go and apply but if you're tenured, this is not the workplace that you should be in.
Ratings by category
1.0 out of 5 stars for Work/Life Balance
1.0 out of 5 stars for Salary / Benefits
1.0 out of 5 stars for Job Security/Advancement
1.0 out of 5 stars for Management
1.0 out of 5 stars for Culture
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Official response from Hinduja Global Solutions
February 10, 2022Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com
Similar reviews
Same role
Fun workplace ang approachable management
Customer Service Representative (Former Employee) - Quezon City - November 9, 2022
Fun workplace ang approachable management but heavy work load. Long inbound calls queue and low chance of leave request approval and very Strict compliance attendance.
Pros
Fun workplace ang approachable management
Cons
Long inbound calls queue and low chance of leave request approval
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Official response from Hinduja Global Solutions
November 11, 2022Hi, thanks for your review. Your feedback is valuable to us. We would like to hear more about your experience to understand how we can make things better here. Please write to us at Talk2us@teamhgs.com.
Same roleSame location
Good
Customer Service Representative (CSR) (Former Employee) - Alabang - October 11, 2022
It was good, benefits were amazing and the pay is good, working environment was friendly , promotion is available once after a year in the company. Good
Pros
None
Cons
None
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Official response from Hinduja Global Solutions
October 12, 2022Hi! We appreciate your valuable feedback. As a company, we continuously strive to better our employee services. Good luck and we wish you all the best with your stay here in HGS and beyond.
Same roleSame location
Relaxed and easy accounts
Customer Service Representative (Current Employee) - Alabang - July 1, 2022
As someone who's a newbie, HGS is a really good company. I have growth. The only con is that the salary is so low. But I'm still really thankful with this company.
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Official response from Hinduja Global Solutions
July 4, 2022Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com
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Ratings by category
3.7 out of 5 stars for Work/Life Balance
3.5 out of 5 stars for Salary / Benefits
3.7 out of 5 stars for Job Security/Advancement
3.6 out of 5 stars for Management
3.7 out of 5 stars for Culture
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