Hi, We'd like to tell you more when you get hired, those information can only be shared when you join us.
May 20, 2019
Processing claims, disputes claims, technical issues on the website
You will quote Benefits to d Providers (Healthcare Team-doctors, nurses, midwives, social workers, firemen (emergency-trained), ancillary, laboratory, pt/ot/st, etc; verify Status of Claims (paid/denied/pending); check Status of Appeals, etc..
Its not only about assisting providers in their concerns regarding with patients. its also about assuring that the information you are providing is accurate and to keep an assuring voice throughout the call so the provider, even though stressed out. would still feel that your willing to assist them.
They handle healthcare products and services and some would require cross-selling skills.