3.4 out of 5 stars.
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Global Payments Employee Reviews

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Philippines46 reviews

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3.3Work-Life Balance

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Good company culture

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The culture of the company is pretty good as everybody are very approachable. Downside nowadays is probably the low increase in salary which I hope the management could address.
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Local Helpdesk - not knowledgeable on how to resolve the issues. Does not know how to give you access you need. They will resolve issues even they did not resolve yet. They don't care. They are not trained.Time Sheet too hassle asking for the schedule many approvals and system flaws to the point you will always be worried.Cannot use celphone strictly, don't have way to browse your phone which supposed to be helpful to stay awake especially for night shifts. Unlike other company is allowed to use celphone in production
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Nice good management

Management is very approachable I had no problem with my bosses work is okay and compensates fairly OT though is not always paid it really depends on the contractor
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Amenities and benefits with the facility is awesome

I go to work with the smile and leave at work with the smile. Friendly environment, the hardest part of the job is your eagerness to be one of the best employee due to it's benefits. Most enjoyable part is their value to their employee.


Freebies and family day event, free meals during employee appreciation and CSR day


The more you get promoted, the more job you need to do
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My Answered Prayer company

Fixed weekends offFollowing PH holidays offMid-shift, hybrid setupGreat career advancement in just 2 yearsManagement is really pro-employeeWith work-life balanceLess stressful compared to my previous companies


No work on PH holidays (in our team)


No allowance during wfh
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Global Payments insights

Based on 4 survey responses
What people like
  • Inclusive work environment
  • Time and location flexibility
  • Support from manager


Not so competitive salary. But over all this is a good company to start with. Management are nice and the company really values work and life balance.
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productive and covid free clean

very good in general. the site and covid standards and commute services are important and followed.management very understanding in all aspects.happy work culture.


good location near mall and commuter needs.


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Good Pay and Work Life Balance

The only company that provided my Asking salary. 50% higher than all of the companies in the Ph that I applied. Work culture is okay. No micromanagement in my Team.
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So far so good

Great workplace and culture. But so far the main issue is that there is no career growth currently having a hard time and there is no transparency between leaders
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Fun workplace

People here are kind and generous - the company is generous. The management will always be one call/email/text away and your colleagues are fun to be with.
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Culture is Okay

It’s fun working at GP.I love the drive about the 12 Habits. I just hope people will be more engaged.My immediate supervisor does a good job in coaching and mentoring. Keep it up!
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Company is okay

Company is okay, workload is doable the issue is the management. They dont want to hire new people theyll stretch you up to your limit. The management will suck the life out of you. Politics is normal


shuttle service clean restroom


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Great place to work

I have been working as a chargeback analyst for Global Payment for some time now, and I can confidently say that it's one of the best companies I've ever worked for. The management team is truly exceptional - they're supportive, understanding, and always willing to listen to our concerns. I've never felt like just a number here; rather, I feel like a valued member of the team.One thing that really stands out about Global Payment is the above average salary they offer. It's clear that the company values its employees and wants to make sure they're compensated fairly for their hard work. This has allowed me to feel financially secure, which in turn has helped me to focus on my work and perform at my best.As a chargeback analyst, I've also been impressed by the company's commitment to excellence. They take pride in their work and are always striving to provide the best possible service to our clients. This commitment to quality has created a positive and productive work environment where everyone is encouraged to do their best.Overall, I would highly recommend Global Payment to anyone looking for a great place to work. The management team is amazing, the salary is above average, and the company's commitment to excellence makes it a truly special place to be.Cons:As of now, work from home is only one day per week. Would be awesome. If they would allow more days as it was proved effective during pandemic.
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Work is ok

I enjoyed working in Global payments however sometimes work can be stressful. It can be overloaded at times and management team is sometimes pushy....
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Good Company

An in-house that pays average. Aside from the retirement plan, nothing else is more enticing. It's just like any other outsourcing company. Good for newbies.
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Better think twice before taking the offer

No OT pay, no night diff pay, you will still work even if you get home, toxic environment. OT is Converted into leave but only if you rendered 4 hrs or more. NO VL conversion. HMO is not good for single people whos dependent is their parents.Only thing good is their retirement benefit


Retirement Benefits, flexible time


Long hours, no OT pay
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Very fun work place, computers are all high end and very productive environment

People are nice, my team mates are all cooperative and work load is not stressful, I'm productive on a daily basis and the pantry is clean and we can rest their while having fun even though we have social distancing, leaders are all approachable and willing to help you grow in every way.
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Good place to start for experience, no growth

Fun and productive workplace for the first few years until workload increased without any salary increase. I recommend fresh graduates to apply and work here for technical support experience.


Supportive team


Workload increased without any salary increase
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Maybe its for somebody not for everyone

The good compensation package, good company but depends on the team you'll be assigned to. Overall it's a good company to stay long term. They have good facilities but very strict policies
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30 mins breaktimeNo need to rush for yosi breaksBenefits are more enticing compare to most centersHaving 2 dependents free HMO coverageRetirement benefits


Everything you can think about


Just dont lose their trust
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If you want to be slave with this company go!

They're not good company overall. Unprofessional HR and sarcastic managers. It's not worth the work. They treat you as a number and they are not professional.




Long Hours, Very low pay, Sarcastic Managers, Unprofessional HR
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Overall rating

Based on 2,080 reviews

Ratings by category

3.3 out of 5 stars for Work/Life Balance
3.5 out of 5 stars for Salary / Benefits
3.0 out of 5 stars for Job Security/Advancement
3.0 out of 5 stars for Management
3.2 out of 5 stars for Culture

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