Genpact Employee Reviews
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Genpact is one of the best paying BPOs has an array of financial, health and technical accounts. They got great trainers, managers and team leads. They got user friendly tools, best sleeping quarters accomodations, shower and restroom facilities, game room, great pantries, accessible transport facilities. I had recently processed my retirement when I reached 60 years old.
Free coffee, chocolate or tea beverages and soup at the pantry.
exhaustive long hours of inbound calls .
Good company for someone who doesn't have any bpo experience. Great training platform for fresh graduates!! Low compensation! Unstable. What I do like about this company is that if you did not pass the metrics requirement, they will align you to other LOB that matches your skills. They have a good retention strategies.
I started at GENPACT as a 18 year old young man. It was intermediating and frustrating that it took a while for me to figure out the system of the business especially handling my account, CITI Best Buy. Though, it didn't stop from learning and providing the best of my abilities. It was a group effort and I enjoyed my time there.
You only have to be yourself. Just feel free to express yourself. Be jolly and be smart to answer questions. The people in Genpact was so nice theyre really making sure you know your work. The training was fun. You will not feel that you are an employee from the boss they are all nice.
Can be too politically-driven oftentimes. Lots of background check done which I personally think is unnecessary. management favors close pals, partners, and tenured instead of being fair with individuals. Serves NTE as if the employee already committed an infraction.
Sleeping quarters & showers
Low salary for newbies, red tape, too much politics
The company provides great quality when it comes to service and employee engagement. Genpact extends training if necessary for employees that needs more guidance and clarification and enlightenment on their tasks. Genpact is a reliable company for those who seek a long-term employment.
I worked there for a project based contract for about two months. It may be short but it was fun and we have learned a lot of things. We even have the opportunity to travel abroad to another Genpact office to perform our task. I am very grateful for the short but meaningful stay in Genpact.