Genpact
3.8 out of 5 stars.
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Customer Service Representative Interviews at Genpact

Here’s what others thought about the interview process at Genpact.
Interview experience
Based on 6 interviews
Average
Interview difficulty
Based on 6 interviews
Medium
Interview process length
Not yet available

Customer Service Representative Interview process at Genpact

Overall experience

On a scale of 1-10 where 1 is Poor and 10 is Excellent, rating is 6.

On a scale of 1-10 where 1 is Easy and 10 is Difficult, rating is 6.

Interview process length
Not yet available
Most reported steps
Phone call/screening
80%
Background check
80%
Written test
60%
Problem solving exercises
60%
Drug test
60%
Least reported steps
Other
20%
Take-home/sample work
0%
They have no interview
0%

What candidates say about the interview process at Genpact

  • 1 day process. Very convinient.
    Shared on February 12, 2019 - Customer Service Representative - Balanga
  1. Customer Service Representative