GameOps Inc. Culture reviews

this work is good for starters, for those who seek experience. also, you're required to work 12 hours shift for 4 days and you will have 3 days off but you will be needing to go to work if someone is absent from your team

Pros

4 days work and 3 days off

Cons

12 hours shift, management politics, higher management

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Stressful.

Game Operations Specialist (Former Employee) - Ortigas Pasig - February 10, 2020

Pros: - It is a BPO (non- voice) for gaming accounts. - Salary is on time - 3 days off - Some friendly office mates - Medical Benefits, SSS and etc. Cons: - 4 days of work for 12 hrs (9am to 9pm or 9pm to 9am) and sometimes they implement mandatory overtime making it 5 days (still 12 hrs) of work and 2 days of off. - Management does not care about their employees. They only care about what the client wants, in other words they don't care too much about their employee's health. - Double Duties. They will assign you to a specific team and will ask you to master multiple processes (ex. Accounts, Game Surveillance, Payments.) and will even set a quota for you to reach. (even if it is not your designated team.) - They always give unnecessary Incident reports. Incident reports are mostly given to us even if the fault came from the management itself, and if you are given an incident report, a 500 pesos will be deducted on your salary. - If you mistakenly answer an email, they will also deduct you another 500 pesos. - Power Tripping coming from the leads. They bully you, call you names and even shame you for doing something wrong. - Too much office politics. The "Favorites" of the office were always granted with their request on schedules and etc. - Lastly, the office smells like cigarettes, because the leads and managers are to lazy to find a spot for them to smoke, and they would just smoke inside the office.

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