GameOps Inc. Employee Reviews
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Pros: - It is a BPO (non- voice) for gaming accounts. - Salary is on time - 3 days off - Some friendly office mates - Medical Benefits, SSS and etc. Cons: - 4 days of work for 12 hrs (9am to 9pm or 9pm to 9am) and sometimes they implement mandatory overtime making it 5 days (still 12 hrs) of work and 2 days of off. - Management does not care about their employees. They only care about what the client wants, in other words they don't care too much about their employee's health. - Double Duties. They will assign you to a specific team and will ask you to master multiple processes (ex. Accounts, Game Surveillance, Payments.) and will even set a quota for you to reach. (even if it is not your designated team.) - They always give unnecessary Incident reports. Incident reports are mostly given to us even if the fault came from the management itself, and if you are given an incident report, a 500 pesos will be deducted on your salary. - If you mistakenly answer an email, they will also deduct you another 500 pesos. - Power Tripping coming from the leads. They bully you, call you names and even shame you for doing something wrong. - Too much office politics. The "Favorites" of the office were always granted with their request on schedules and etc. - Lastly, the office smells like cigarettes, because the leads and managers are to lazy to find a spot for them to smoke, and they would just smoke inside the office.
So you will surely be excited working in GameOps because the Rest Day is 3 days but in shifting schedule and 12 hours of shift. If you are a self-paced learner, OPS can be a good startup for freshers
Working for this company for 3 years has been an excellent experience. I started from entry level up to supervising position. I have learned a lot from everyone and it helped me develop my skills and broaden my knowledge in the BPO industry. Everyone is given a chance to develop a long term career and we are treated as a family. If I was to find myself in a situation where I would have to come back to the corporate world, I would choose to go back to GameOps Inc., my second family.
GameOps is about giving your best in all of the tasks. Despite of the long working hours, it's only a 4-day work week. Most enjoyable part of the job is you can play the games that you support and interact with other players and developers.
Good management and nice employees
Long working hours
Working in this place will be 4 days a week and it has a shifting schedule. Over time is either mandatory or volunteer. The workload is fine yet some of the people here are fun to be with. We are serious in our work since it is a gaming company and we support every player in the game. The GameOps' client is NCSOFT games.
we have a every month incentives if you are the employee of the month
Tiring cause of working long hours but it is fine.
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