Average salary
Php 23,812 per month6%
Below national average
Average Php 23,812
Low Php 8,300
High Php 48,000
Compare all Helpdesk salaries in the Philippines
Reviews for Helpdesk in Foundever
Working at Sykes
IT Helpdesk Representative (Former Employee) - Manila, Philippines - June 20, 2016
Typical day at work is receiving calls from callers who need assistance whether it may be technical or customer service in nature and provide assistance to my utmost capability. I learned how to deal with almost any person who needed assistance. and to work under pressure and time constraints. The management is bent on upholding the company's rules and regulations to ensure the smooth flowing of business on a day to day basis. My coworkers are my first line of help when sometimes a situation cannot be resolved by me alone. The hardest part of the job is meeting the given metrics of performance when doing the job under pressure. The most enjoyable part of the job is being recognized for all the hard work that i did.
Pros
recognition, camaraderie
Cons
meeting deadlines and reaching metrics
Was this review helpful?
fun workplace
IT Helpdesk (Former Employee) - Mandaluyong City - December 3, 2018
Working in Sykes is a very happy experience. Managers are approachable, colleagues are fun to work with and HR, securities and other staff are nice and approachable.
Pros
nice company
Cons
shifting schedule
Was this review helpful?
See all Foundever Helpdesk reviews