Foundever
3.4 out of 5 stars.
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Foundever Careers and Employment

About the company

  • CEO
    Laurent Uberti
    67%
    approve of Laurent Uberti's performance
  • Founded
    1985
  • Company size
    more than 10,000
  • Revenue
    P1 billion to P5 billion
  • Industry
    Telecommunications
  • Headquarters
    600 Brickell Ave Miami,...
  • Link
    Foundever website

Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter....

Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.

Learn more

Jobs

We were not able to detect your location. You can browse through all 38 jobs Foundever has to offer

Browse jobs by job title

Customer Service Representative

9 jobs

Browse jobs by location

Quezon City

6 jobs

Pasig

6 jobs

Tarlac City

6 jobs

Cebu City

5 jobs

Mandaluyong

4 jobs

See all available jobs

Salaries

Salary estimated from 2.4K employees, users, and past and present job advertisements on Indeed.

Popular Roles

Customer Service Representative
Php 19,565 per month
Team Leader
Php 33,633 per month
Call Center Representative
Php 23,906 per month

Customer Service

Customer Support Representative
Php 25,429 per month
Customer Care Specialist
Php 24,515 per month

Sales

Client Relations Specialist
Php 22,530 per month
Appointment Generator
Php 22,148 per month
Customer Service Account Representative
Php 19,288 per month

IT Operations & Helpdesk

IT Support
Php 19,807 per month
Helpdesk
Php 21,329 per month
Technical Support Engineer
Php 21,756 per month
Explore more salaries

Rating overview

Rating is calculated based on 25.3K reviews and is evolving.

3.90 out of 5 stars.20193.95 out of 5 stars.20203.77 out of 5 stars.20214.56 out of 5 stars.20223.82 out of 5 stars.2023

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Reviews

Customer Service Representative in Alabang
on September 19, 2023
Hiring Process
The hiring process was fast. The employees were accommodating to those who were applying. The salary offer was reasonable for someone without experience. Unfortunately, there was no allowance; it depends on your account (I am not sure).
Subject Matter Expert (SME) in Muntinlupa
on September 21, 2023
Salary decrease instead of increasing
I have been working here for almost a year now and I even got promoted as one of their SME. Got tons of complaints on their pay roll plus recently managers force us to sign a contract with our allowance stated in it. Instead of making it higher they made it lower which shocked us since our job require us to assist more than 1 team. The stress and the pressure you get if you dont hit the scores isn...
Customer Service Representative in Ortigas Pasig
on September 19, 2023
toxic.
poor management, salary is ok but the company itself not the account will take a toll on ur mental health. they will never listen to their employees.
Technical Support Representative in Quezon City
on September 17, 2023
Responsible and considerate superiors
My supervisor and trainers are very considerate. Words just can’t define how good are they in dealing with their team members. I would definitely go back there if they expand in my area.
Customer Service Representative in Ortigas Pasig
on September 16, 2023
Fun workplace
fun workplace, cool colleagues but lack of growth.low salary as well even when you upgrade your skill, good for beginners or starters.I just can't forget my workmates, I build a lot of relationships
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Questions and answers

People have asked 81 questions about working at Foundever. See the answers, explore popular topics and discover unique insights from Foundever employees.

Popular questions

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  • Benefits
  • Interviews
  • Hiring Process
  • Salaries
  • Working Hours
  • Working Culture
  • Promotion
  • Working Environment
  • Work from Home
  • Background Check
  • Office Locations
  • Dress Code
  • Shifts
  • Hiring Age
  • Part Time Jobs
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Interview insights

Insights from 2K Indeed users who have interviewed with Foundever within the last 5 years.

Favorable experience
Interview is difficult
Process takes about a day or two

Interview Questions

How do you handle stress

How do you handle stress...

Shared on January 26, 2023

What is your strength and weakness? Why should I hire you If that is your weakness?

What is your strength and weak...

Shared on November 22, 2022

Past work experiences and if you're already knowledgeable in GDS systems

Past work experiences and if y...

Shared on November 8, 2022
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Common questions about Foundever

Working at Foundever

  • Customer Service Representative4.2 out of 5 stars.
  • Technical Support Representative4.0 out of 5 stars.
  • Call Center Representative4.4 out of 5 stars.
  • Team Leader4.2 out of 5 stars.
  • Coach4.4 out of 5 stars.
  • Technical Support4.2 out of 5 stars.
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Foundever locations

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