FedEx Employee Reviews
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funplace to work with, relaxed environment
Customs Clearance Agent (Current Employee) - Clark Freeport Zone - July 16, 2023
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The most useful review selected by Indeedmanagement is chill and you will feel like you're just playing. Ambience is so light unlike other industries. It's not hard to take leaves because the management are considerate.
Pros
Free coffees and friendly managers
Cons
Sometimes long hours
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Bad place to start, bad pay
Customer Service Representative (CSR) (Current Employee) - Manila - May 26, 2023
Had a decent time here, first CSR experience, but the work environment is hostile and toxic. If you have no other choice then go here to make life harder for you
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Results oriented company that cares for their people
Operations Manager (Current Employee) - Clark Freeport Zone, Pampanga - February 23, 2023
Tasks could be overwhelming at times but the culture is best.Every end of the day, you will definitely feel fulfilled. Great place to work and best people
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People oriented
operation agent (Current Employee) - Clark Freeport Zone, Pampanga - October 18, 2022
Their employee is their top priority. Great place to grow. Everyone has a voice and can create and project that will improve the company service, thus everyone's ideas are valued.
Pros
Bonuses
Cons
Weekends, holiday duties
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Fun workplace
IT Support (Former Employee) - Fedex Clark - April 25, 2022
Toxic management, although the workplace was good. Heavy workloads. You will learned more when it comes to technical. Good work colleagues, shifting schedule.
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Pls do not apply to PCC 24/7
premier customer care representative (Former Employee) - Clark Freeport Zone, Pampanga - February 19, 2022
24/7 area within PCC is not a good place to workThe management is a bully and shames employees infront of many peoplealways late when it comes to contingency plans. does not investigate if there are concerns. only checks 1 side of the story.has no knowledge on the operations and spends most of the time for meetings.no sincere concern for employeesalways blamingno support for escalationsA lot has resigned under this management.
Pros
bonuses
Cons
under pcc 24/7
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Life Changing Experience
Premier Customer Care (Current Employee) - Clark Freeport Zone, Pampanga - February 13, 2022
It's my 9th year with FedEx Philippines and moving forward to a score. I always feel SECURE, BELONG & VALUED by my managers, HR and co-employees largely during this pandemic. I highly recommend to my family, friends and job seekers to set foot in to this prominent company.
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The Worse in Philippines
Horrible (Former Employee) - Philippines - May 19, 2020
My package has been in the same place for more than a month. Delivery was promised within 5, a maximum of 9 days, given the global situation. Every week I call the local service and do not receive any intelligible answers. I have already spent about $ 10 on calls alone. I understand that now is not a simple situation with a virus, but this should not be reflected in the work of delivery services. That is why Fedex service with a worldwide reputation was chosen. In fact, Fedex turned out to be an outsider in comparison even with local Filipino companies, which both delivered parcels and continue to do so. It was the worst idea to use such an incompetent service as Fedex. I hope that I will never come across Fedex again in my life.
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Always had that feeling of accomplishment at the end of each working shift.
Sr GOCFMC SPECIALIST (Former Employee) - Subic, Zambales/HKG - March 22, 2020
A typical workshift started by taking in latest emails/directives if any; going thru the previous shifts exceptions (if any) that needed follow thru before proceeding to the usual workload expected of us on each particular shift . Management gave us enough flex in terms of decision making only coming in when the need arose. Had enough peer support in that workgroups managed to provide assist when needed. It was a challenging type of work that had us on our toes and being in our element most of the time. Never a dull moment as it were such that at the end of the working shift, one had that feeling of having accomplished something.
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I feel comfortable in work at fedex. But still i need much higher income for my family.
Customs agent Data Entry (Current Employee) - Berthapill 2 philexcel clark - November 8, 2019
I really want to work abroad for the future of my kids. And to provide there needs in school so that what ever they need i can give to them. I also want to help my parents to build there house and also for my family and childeren.
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Fast- paced working environment, service oriented.
Station Agent (Former Employee) - Delta Gate Hangar Pasay City - October 28, 2019
Working at fedex is very challenging. You have to cope with time requirements to be able to deliver cargo in the earliest possible time. And to be organized to avoid misrouting cargo in different area.
Pros
Free Load card
Cons
Long hours
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Head of operations
Operations Manager (Former Employee) - Parañaque City - October 23, 2019
A good company to work with. Good working emvironment and good office policies and procedures. Location is perfect and conducive relatable to my working experiences.
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Fun productive workplace
Warehouse Associate (Former Employee) - 9500 sergo drive - October 21, 2019
Great place to work great benefits could be hard on your back but overall are great company to work for people are nice managers are fair for once again the word to take a toll on your back
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productive and fun
Warehouse Checker (Former Employee) - Subic - January 24, 2019
i love working at Fedex witth graveyard schedule.i have lot of learnings to this company and more free trainings to achieved,the most enjoyable part of the job is when the airplane is coming we are ready to do our task job.
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fun and productiveworkplace. people are so good
Office Assistant (Former Employee) - olongapo city phils - August 12, 2018
collecting files came from other country. inputting airwaybills by batch date. retrieving airwaybills. co worker are good and i learn a lot that time.
Pros
free transportation
Cons
8 hrs duty
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Good company.
Courier / Sorter (Former Employee) - Pasay City - July 11, 2018
Well compensated and supported by the management by providing training and seminars to improve quality service being given the their costumers. Happy work place.
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Room for professional growth
HUB OPS AGENT II (Former Employee) - Subic Bay Freeport Authority, Philippines - June 4, 2018
FEDEX provide lots of trainings to its employees. There are also lots of benefits not only to the employees but also to the employee's family members.
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Employee-Cared Company
Customs Clearance Agent (Former Employee) - Clark, Philippines - March 6, 2018
The company really invest on right and good people to obtain PSP cycle. Culture and workplace is good. Strictly follows government rules and observes employees' human rights.
Pros
Free Trainings, Replacement Leave, Birthday Leave, Recognitions & Certificates, Salary Increase, Free Coffee, Bonuses
Cons
Routinary Work
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I"ve been working as courier in Fedex Philipines for 4 years, and I was happy even though the salary is not much
Service center Agent/Driver Courier (Former Employee) - manila - March 5, 2018
well this company gives me a stepping stone to go further and giving me experience and I was thankful because this company provides me on day to day needs.
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productive while maintaining good quality service
DATA ENTRY ENCODER, SOURCE CORP (Former Employee) - Olongapo Subic Bay, Zambales - January 18, 2018
Ive learned lots about my previous job, for example more knowledge about the computer, good typing speed.Right work conducts. we provide good costumer service, by giving good quality work . the hardest part of this job is you have to be focus all of the time. Learn to set aside personal problems from work.
Pros
sometimes free snacks and there's free water. sounds while working
Cons
long hours
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Productive and fun workplace
Customs Clearance Agent II (Former Employee) - MANILA - January 11, 2018
company gives important to its employees
Good benefits
safe working place
provide employees a balance social life and work experiences
will meet new friends
Pros
benefits
Cons
none
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Ask a question about working or interviewing at FedEx. Our community is ready to answer.Ask a QuestionOverall rating
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Ratings by category
3.6 out of 5 stars for Work/Life Balance
3.7 out of 5 stars for Salary / Benefits
3.5 out of 5 stars for Job Security/Advancement
3.5 out of 5 stars for Management
3.6 out of 5 stars for Culture
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