FedEx
3.8 out of 5 stars.
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FedEx Careers and Employment

About the company

  • CEO
    Frederick W. Smith
    79%
    approve of Frederick W. Smith's performance
  • Founded
    1973
  • Company size
    more than 10,000
  • Revenue
    more than $10B (USD)
  • Industry
    Transportation & Logistics
  • Headquarters
    FedEx Express, Coventry FedEx UK, Stoke-on-Trent Global HQ - Memphis, Tennessee
  • Link
    FedEx website
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Explore FedEx

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Jobs

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Customer Service

32 jobs

Rating overview

Rating is calculated based on 23.5K reviews and is evolving.

4.5720184.7520193.0020204.332022

Reviews

IT Support in Fedex Clark
on April 25, 2022
Fun workplace
Toxic management, although the workplace was good. Heavy workloads. You will learned more when it comes to technical. Good work colleagues, shifting schedule.
premier customer care representative in Clark Freeport Zone, Pampanga
on February 19, 2022
Pls do not apply to PCC 24/7
24/7 area within PCC is not a good place to workThe management is a bully and shames employees infront of many peoplealways late when it comes to contingency plans. does not investigate if there are concerns. only checks 1 side of the story.has no knowledge on the operations and spends most of the time for meetings.no sincere concern for employeesalways blamingno support for escalationsA lot has resigned under this management.
Premier Customer Care in Clark Freeport Zone, Pampanga
on February 13, 2022
Life Changing Experience
It's my 9th year with FedEx Philippines and moving forward to a score. I always feel SECURE, BELONG & VALUED by my managers, HR and co-employees largely during this pandemic. I highly recommend to my family, friends and job seekers to set foot in to this prominent company.
Horrible in Philippines
on May 19, 2020
The Worse in Philippines
My package has been in the same place for more than a month. Delivery was promised within 5, a maximum of 9 days, given the global situation. Every week I call the local service and do not receive any intelligible answers. I have already spent about $ 10 on calls alone. I understand that now is not a simple situation with a virus, but this should not be reflected in the work of delivery services. That is why Fedex service with a worldwide reputation was chosen. In fact, Fedex turned out to be an outsider in comparison even with local Filipino companies, which both delivered parcels and continue to do so. It was the worst idea to use such an incompetent service as Fedex. I hope that I will never come across Fedex again in my life.
Sr GOCFMC SPECIALIST in Subic, Zambales/HKG
on March 22, 2020
Always had that feeling of accomplishment at the end of each working shift.
A typical workshift started by taking in latest emails/directives if any; going thru the previous shifts exceptions (if any) that needed follow thru before proceeding to the usual workload expected of us on each particular shift . Management gave us enough flex in terms of decision making only coming in when the need arose. Had enough peer support in that workgroups managed to provide assist when needed. It was a challenging type of work that had us on our toes and being in our element most of the time. Never a dull moment as it were such that at the end of the working shift, one had that feeling of having accomplished something.

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Questions and answers

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Interview insights

Insights from 13 Indeed users who have interviewed with FedEx within the last 5 years.

Favorable experience
Interview is average
Process takes about a week

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