Engoo Employee Review
Terrible company
NEVER WORK/APPLY on this platform. It's a total scam!
*At first, you'll get a lot of students and then afterwards, the number of students will SLOWLY DECREASE.
*The Customer Support will be very accommodating at first BUT when you receive a complain or a low rating, even though it's not your fault (Ex. Technical Issues, Skype Issues, Connection Issues on the Students' End, etc.), they would NEVER EVER listen on your side of the story. They will only listen to the student.
*They will CANCEL the class if a student complains, EVEN THOUGH:
1. You conduct the lesson properly.
2. You spent time to teach the student.
3. You find ways to connect to the student.
4. You report to them in the middle of the class, and finally,
5. IT'S THEIR SYSTEM'S FAULT.
(They would NEVER EVER admit that it's THEIR SYSTEM'S FAULT, even though they've been making some updates without the tutor's knowledge/any notifications.)
AND by CANCELLING the lesson means, YOU WILL GET PENALIZED.
*Not just that! Even if you conducted the lesson properly, BUT YOU WERE LATE FOR SUBMITTING THE LESSON NOTES, YOU WON'T BE PAID!!!
*Aside from that, there is NO CAREER GROWTH. You can be a tutor for a long time without any job promotions.
Ratings by category
Work/Life Balance
Salary / Benefits
Job Security/Advancement
Management
Culture
Pros
Flexible Schedule
Cons
Lots of Deductions, Lots of system glitch, Customer Support Reps. are like robots, Low Salary (P60/25 min.), Unreasonable Penalties!
Similar reviews
Students are great. Flexible working sched because you don't need to click any ready button. However, pay is really LOW for an audio and video class. I got 60 pesos per 25 mins. And they don't post any daily incentives compared before.
I hope the tutors will have an option not to have a video class next time.
I hope the company will change these rules. if not, they might lost a lot of old tutors
- Terrible company