Eastvantage Business Solutions Employee Reviews
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Good Agency to work with
Virtual Assistant (Former Employee) - Cebu City, Cebu - February 10, 2023
Indeed Featured review
The most useful review selected by IndeedThe business manager assigned to me is very approachable. They also provide equipment even if your outside NCR, however, HR is not very responsive to emails
Pros
Equipment
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Poor Facilities
Sr. Business Analyst (Current Employee) - Taguig, Philippines - August 26, 2023
Poor Facilities Broken chairs (you can tell the chairs are of low quality) which can cause accident Old building, small pantry, broken AC, internet is slow. Pay delay Basic office They want us to go back to the office but it is not enticing to be in the office.
Pros
None
Cons
Poor Facilities Broken chairs (you can tell the chairs are of low quality) which can cause accident, Old building, small pantry, broken AC, internet is slow. Pay delay
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Jobs at Eastvantage Business Solutions
Worked for a US Training Company
Instructional Designer (Former Employee) - Remote - April 10, 2023
they pretty much earn to provide hr services to the client and was supposed to protect employees. they failed miserably. the clients, like Eastvantage, is as incompetent as a rock. dont work here, it is a waste of time
Pros
Above average compensation
Cons
Management, Hr, and everything else
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OK place to work
Recruitment Specialist (Former Employee) - Eastwood City - July 1, 2022
Good working experience. The management here is very generous when it comes to giving incentives. They’re giving 14th month bonus as well as yearly performance bonus.
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Collaborative people with a sense of ownership
Marketing Associate (Current Employee) - Taguig City - March 30, 2022
There is a work culture of collaboration that reflects between the departments and workmates as if everyone is bringing each other up. People are not afraid to own up to their tasks because trying new things and failing are considered as learning opportunities and the management can see that. Accomplishments are also recognized on quarterly assemblies where the top performers are announced, with raffles and gift certificates for everyone so that's fun. We do it with most of the people joining in via zoom, while others join in on-site. One of the best workplaces I've been in.
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Fun activities
Operations (Current Employee) - Taguig City - March 19, 2020
Management usually provides weekly activities from giving out fruits, brown bagt session, movie nights, christmas party, town hall meeting, valentines events, etc.
Pros
Flexible working hours
Cons
Management
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Ok for non-voice starters but lacks advancement opportunities or trainings
It's been a big switch to having not much open doors for learning new things or trainings. I'm sure a lot found the lax environment great but I think there's just too much competition on the management part that they try so hard to hide it. The frontliners do feel those things though. As for the work part and I'm speaking about the non-voice part within that account I was in anyway, a pity as it was going downhill. Still, ok if it's your first time and trying to get experience.
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It has good culture and plenty of events to relieve work stress.
CUSTOMER SERVICE ASSOCIATE (NON-VOICE) (Former Employee) - Taguig - January 15, 2020
Once I sat down it'll be loads of work.
I learned to manage time well. The people is very supportive and helpful when they need to be.
Handling too many chats per person was the hardest part as the most enjoyable would be the people you get together with.
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Simple and nice workplace
Customer Service Assistant (Current Employee) - BGC Taguig - September 10, 2019
Basically, I start my day checking my assigned tasks that requires immediate assistance. As a customer service, I've learned to work on different people from different walks of life, it's rewarding as well when you were able to accomplish something that have been assigned to you urgently. Since this is a pioneer account, we got a chance to work directly with our colleagues outside of the country with regards to new tasks to handle and inquiries to get resolved. Overall, I enjoyed my everyday work here since there is no pressure and a very straightforward approach when it comes to management.
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Stressing a bit
CSR (Former Employee) - Fort Bonifacio - January 24, 2018
At eastvantage i experienced to chat live and take email to our client. My co workers ate very friendly and helpful. They will help you a lot if you are a newbie.
Pros
Have hmo
Cons
Long hours of chat
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It was such a friendly environment to work to.
Warranty Specialist Representative (Current Employee) - Fort Bonifacio - September 23, 2017
I have learned a lot to this company. It help me improved my skills especially in customer service. And how to sort issues the soonest. I find respect to each and everyone. And most especially I enjoyed every activities wherein we are able to bond each other.
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Work like you're playing
Executive Assistant (Former Employee) - Fort Bonifacio - August 14, 2017
The work environment is great. Work-life balance is one of their top priorities. Working for them is a breeze. They have initiatives for the wellness of their employees, such as Fresh Fruit Fridays, Yoga and Dance Classes, etc.
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productive and a happy relations with my co-workers
Chat Support Representative (Current Employee) - Fort Bonifacio, - April 11, 2015
I love working on a day shift from 6am-3pm. I learned how to deal with different kinds of people professionally. I can say that the management is still learning to develop more on the processes and other stuff since the company is not that pioneer in this kind of business. But I'm sure in time, it will be grow bigger. I love working here because we are like one big happy family. We treat each other like brothers ans sisters. I think the hardest part of the job is doing the basic technical stuff in which I am not comfortable doing it. But the good thing is that we always have support whom we can ask for help. The most enjoyable part of the job is that I was able to get home and be with my family everyday because their location is within our area.
Pros
Free lunches every monthy management meeting
Cons
Drastic changes like process updates but we can still cope up with it
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productive and fun while browsing facebook and youtube
Telesales (Former Employee) - Fort Bonifacio, - March 26, 2015
The work place is so relax and stress free, even the CEO of the company. He don't want to call him boss, just his first name. I learned to be come professional but humble. The hardest part of this job is talk to the owner of the business, because the gate keeper tell us that the owner of the business is always out. But the most enjoyable part of my job is were just like playing even we are working
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Ratings by category
3.7 out of 5 stars for Work/Life Balance
3.1 out of 5 stars for Salary / Benefits
2.8 out of 5 stars for Job Security/Advancement
2.9 out of 5 stars for Management
3.2 out of 5 stars for Culture
Questions about Eastvantage Business Solutions
- What is the interview process like at Eastvantage Business Solutions?One person answered
- How would you describe the pace of work at Eastvantage Business Solutions?One person answered
- How are the working hours at Eastvantage Business Solutions?One person answered
- Are the equipments provided by the company if work from home?
- What is covered by the health insurance at Eastvantage Business Solutions?
- What are the benefits?
- What is the basic salary of a Provisioning Coordinator? It seems this is a new account.
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