Continuum Global Solutions
2.5 out of 5 stars.
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Continuum Global Solutions

Continuum Global Solutions Employee Review

One of the worst company that ive worked with

The management sucks! And their metrics are out of this world. Imagine, you applied for customer service but they expect you to sell. Nonsense. Im glad that I dont work gere anymore.

Pros

Non

Cons

Management, metrics, work

Ratings by category

1.0 out of 5 stars for Work/Life Balance
1.0 out of 5 stars for Salary / Benefits
1.0 out of 5 stars for Job Security/Advancement
1.0 out of 5 stars for Management
1.0 out of 5 stars for Culture
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Team

I love my teammates, they are all fun and one of the nice thing is that our team has been intact for almost 3 years. It could've been more fun if there were more incentives or any activities that could give us external and internal motivation to work.
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Same location

Take it from the review, don't waste your time and effort here.

The Attitude of the Account Manager and the Supervisor is unbelievable. The Attrition is above 50% within 2-3 months from start And guess how high is the Attrition after 3 months?They will set you up for failure plus middle management only cares about keeping their own jobs and nothing else, you as their subordinate is not worth defending for them. They don't even try. The most Stressful Contact Center Environment EVER.
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Same location

Tough account but very great company

Great company but obviously it's going to be a tough account because it's Telco but it's just chat support so I think its still a lot easier plus the it's wfh set up

Pros

High salary

Cons

Tough account
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Overall rating

Based on 1,121 reviews

Ratings by category

2.6 out of 5 stars for Work/Life Balance
2.6 out of 5 stars for Salary / Benefits
2.5 out of 5 stars for Job Security/Advancement
2.4 out of 5 stars for Management
2.5 out of 5 stars for Culture

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