Management is not pro-employee. They tend to layoff employees and they wanna replace them instead of trying every way to improve everyone. If you are looking for a stable job, then don't go to this one. You will be stressed every day thinking if you will still be employed tomorrow though you are doing your job right. They will also not listen to you when you have issues. Work load is unfair. You tend to do more but earn the same.

Pros

WFH during pandemic

Cons

Management

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1.0

Poor/anti agent

Call Center Representative (Current Employee) - Mandaluyong - July 17, 2020

Poor stressful not recomended i dont have many reviews because they terminate their agents who supported during lockdown.new management they said that is why new people which is unfair..

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4.0

Team

Chat Support Representative (Current Employee) - Cebu City - June 3, 2020

I love my teammates, they are all fun and one of the nice thing is that our team has been intact for almost 3 years. It could've been more fun if there were more incentives or any activities that could give us external and internal motivation to work.

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4.0

Working with Continuum is fun.

Customer Service Associate (Former Employee) - Ortigas Pasig - May 18, 2020

When I was working with Continuum, they really bring out the best of me. I love the people working at Continuum even that we are stressed taking calls we still manage to be happy.

2.5		Work/Life Balance
2.6		Salary / Benefits
2.4		Job Security/Advancement
2.5		Management
2.5		Culture