Concentrix Employee Reviews for Technical Support Representative
Technical Support Representative416 reviews
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Concentrix is the best company the I worked with. The company is really good I would strongly recommend the company for the beginners in the industry. I need to move out from the company because I can't handle the management anymore specially the Quality. Not to brag but I am a performer of the campaign but quality is not really helping me to maintain my ability of performing. I can simply say they are no help they are a fault finder.
Very well in trianing people. If you are a newbie this company should be your stepping stone. Always learn and develop through your talents and skills and also stepping up your own career growth and needs hard work to be in the management, if you wish you are aiming for supervisory.
Amazing work-life balance and office amenities makes it a great place to work. Provides lots of career growth opportunities and training is very in-depth, as well as the assessment gates to keep you on track and in good shape before hitting production. The nesting and/or incubation period gives you ample time for holistic product and account knowledge undertakings.
I've been with Concentrix for almost a year. I can say that it's the normal call center job, however they have an excellent management. And when it comes to benefits, they're really highly recommended. They scheduled team buildings from time to time and it's a great idea to at least get out of the stress. All in all, Concentrix is one of the best call center company.
This company really paying good for the salary, this company is really a good and stable company, however, i would like to shout out to the management not really the company to give more time and space to the agents i can feel that there's a lot of agent are really stress out because of the management, Just be more friendly to the agents. Yeah account is really toxic but let the agents feel they are happy and excited to go to work every single day. Number is normal for the management to look for the agents but let them feel that they are special and friends to the management.