Concentrix Salary & Benefits reviews: Technical Support Representative
Technical Support Representative417 reviews
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Chat support. Able to handle 2 chats at the same time. management: they don't listen, they wanted people to take all incoming calls, chat and emails even if there are no available support to accepts customer. they don't hire more people
they will give you more workload but no additional salary
I have good teamates who encourages me to work eventhough the workload is so overloaded. But its not always rainbows and unicorns inside the workplace. You have this not so good leaders. They are not hesistant to humiliate you infront of your workmates. And also that time I worked their salary is so low incentives are hard to reach. Environment got toxic.
I've been with Concentrix for almost a year. I can say that it's the normal call center job, however they have an excellent management. And when it comes to benefits, they're really highly recommended. They scheduled team buildings from time to time and it's a great idea to at least get out of the stress. All in all, Concentrix is one of the best call center company.
This company really paying good for the salary, this company is really a good and stable company, however, i would like to shout out to the management not really the company to give more time and space to the agents i can feel that there's a lot of agent are really stress out because of the management, Just be more friendly to the agents. Yeah account is really toxic but let the agents feel they are happy and excited to go to work every single day. Number is normal for the management to look for the agents but let them feel that they are special and friends to the management.
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CONCENTRIX (formerly CONVERGYS ) is a productive ,secure and fun workplace with great incentives like the sales incentives.Great benefits as well especially the HMO.The site is very much accesible to everything,the malls,banks,church and schools.The bosses are approachable and open door policy is observed in the workplace so it is easy for employees to let the management know of their opinions and suggestions.
more incentives and great HMO
Nice place to work since it is Loacted in Nuvali Santa rosa Laguna. Nice workplace and the people are all nice. same with the management team. if given a chance to work in this office I will grab that opportunity!
good work schedules
long travel time
There are a lot of reasons why we love the compay where we are working. Also, we have several reasons why we are working such as career growth, financial stability, fame, etc. Aside from that we're working because we have bills that we need settle and I can say that my company help me to pay my bills by the competitive salary that I received. In addition, I'm able to send my self im school because my company allow me to go to school and they provide me all the help I need lile flexible working schedule, and approve my leaves.
Yearly allocation of leaves
Harmonization of the contracts