Concentrix
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Concentrix Employee Reviews for Technical Support Engineer

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The culture has been compromised. The more I stay here the more the workload is. It is getting more difficult and the higher ups are sometimes demanding.
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I learned a lot on how IT work on BPO industry, on how the mangement handle their staff. We also have a low yearly increase, but still i learned a lot.
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it is my workplace until now BPO industry means everything to me I am able to provide my needs and also my family providing the monthly tuition fees of my brother also
Pros
incentives
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Full of nice employees On time Pay Excellent HR Dynamic tasks, Account is too fickle minded Full of nice employees Low pay, No growth Fun events, Has 2 pool tables. And Game room Has Sleeping lounge and shower.
Pros
Full of nice employees
Cons
Low pay, No growth
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< equal distribution of tickets < gained additional knowledge in configuration of blade servers < parallel/fair management < work life balance culture < high volume of request during buying season < when you overcome/resolve such complicated request
Pros
free lunch as compliments for different clients
Cons
high volume of tickets on buying season
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Working in Concentrix was Fun but you have to do extra effort to balance Work and family. The company offer a very good compensation and benefits and Family Activities are always given importance.
Pros
Shuttle Service, Rice Allowance
Cons
Night Shift
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a typical night job and I learned how to respond to customer professionally. the management is good and my co-workers are very supportive and reliable, although it's a night job, however, when it comes to salary and benefits, the job is very enjoyable
Pros
high commissions
Cons
long hours
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been able to work with different type of people also able to support different countries co workers are great when the support was hanged from purely tech support to sales and tech support I had hard time being able to make new friends
Pros
result orriented
Cons
so much change in chedules and policies
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*will gonna love your work *happy working with them *lots of events *learn of speaking american accent
Pros
accessible to my house back in philippines
Cons
low salary
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  1. Technical Support Engineer