Concentrix Employee Reviews for Sales Representative
Sales Representative43 reviews
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Please, if your employee wants a specific workplace, give them what they want. I applied here for a non voice account but at the end of the day, they put me on a voice account. I tried to convince my superiors to switch my account but instead they want me to just resign. Very dissapointed with that part but i respect their decision although they never give me another chance.
Please note that this is the Concentrix before. I don't know about the current one, but when I was working with the company, it was my first call center job. I only liked the training part. That's it. Trainers here are superb. I didn't like the management. There was favoritism going on and as well as power tripping. I learned a lot though, especially when it comes to technical stuff.
Friendly staff and environtment. The recruitment here is super friendly , helpful and accomodating. Training is very challenging and you will be push to be creative and give out the best in you, you will learn to be competitive to pass the training and the most wonderful part is the training graduation when everyone graduates because of teamwork you will feel more satisfied and so happy. The environment of the workplace is easy, a lot of support you can approach, helpful supervisors and motivating you in a good way too.
This company had taught me that earning money is not really easy. Convergys helped me on improving my communication skills from my first day until my last day of staying on the company. The company wanted the quality stayed high and that is good for both of the employee and the employer.
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People are nice specially Team Leaders and Supports, the hardest part of the job is making a sale for the team, the most enjoyable part of the job when there is a get away with the team/teams.
Before there was a smoking area
Happy with yearly appraisal and employee appreciation events but don't like mandatory ots, split rest days and no shift bids.gets more responsibilities but the salary does not go up.
yearly appraisal/employee appreciation events
Mandatory OTs/Health Card provider is kinda lame/Rest days are most of the time on split
Convergys is a good work place. But I find the management and staff not caring for their employees that much. And they have a very wild of scheduling people for their shift. You can't plan because you don't know when will you next rest days will be.
good incentive with the account that I am in