Concentrix Employee Reviews for Retail Sales Associate II
Retail Sales Associate II19 reviews
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I learnt a lot in Convergys. It really boost my self confidence plus the their training helps me more to improve my communication skills. At first, it's really a life changing for me because of their working environment and culture. It has a friendly working environment.
As a call center agent, you are expected to go at work on time, avoid malingering, over breaks, and follow all the policies of the Company otherwise you'll be issued a disciplinary action. Hardest part of the job: monthly shifting schedules Enjoyable part of the job: Managers and supervisors treat you as a family, team buildings, and employee engagement.
Long hours but not [paid with your overtime
This company molds me how to be a good customer service specialist. The working environment is very competitive and friendly. There's a lot of opportunity on this company.
The organization itself is well planned and always following the guidelines and the safety of all employees. This is one of the pioneer call centers in the Philippines and indeed very strict with the requirements and privacy of all the employees. They also have good medical benefits and salary increase annualy
I was like a super agent, I handle 4 LOB's and supervisor call. Lot of irate and the management really have a high standard so we should exceed their standard. But this is a great place for growth and learning.
Health care, free movie pass, and a lot more
Short breaks, over ot's
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The company is very serious when it comes to productivity and quality assurance. Thus they are very concerned to all of their employees. They taught me how to be responsible in every situations, provide multitasking, and be consistent.
Free drinks, Sleeping lounge, allowance
Long hours of work
Being a part of Convergys Philippines is one of the most happiest experience I ever gained because the work is not that stressful and the people around you are all giving you encouragement and motivates you to do better.
The facilities are great for work, training provided for growth of the employees. The company is one of the best fast growing company in the world. It has many branches across the world.
free coffee, juice
strict for security
Most enjoyable part of the job is meeting different kinds of people and interacting with them. And also, it enhanced my skills in sales, time management, work-life balance, and patience.
free lunches, items, games and contests
Working on a graveyard shift, trained by the best trainers, opportunity to have very kind colleagues, good workplace, they always make sure to provide activities that are enjoyable not only for their employees also to their respective families as well, very considerate company
Free food from time to time
Working grave yard
9 hours at work with 1 hours lunch and two 15mins break. We only have days work week and we get to have 2 days rest days. The management provided us balance treatment and they are open to all our needs, easy access to them and timely doing surveys on all activities in the workplace and asking our opinion on how to improve. We also have lots of fun activities during avail times and when there are holidays, we have some raffles and contest and makes our workplace less stressful and fun to be in everyday.
We have travel and meal allowances and 20% night differential.
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