Concentrix
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Concentrix Employee Reviews for Entry Level Tech Support

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It's good until it lasted. But if given a chance to go over it again, I would do it and try another role in the office. Saying goodbye was the hardest part though.
Pros
breaks
Cons
salary adjustments
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Job Work/Life Balance
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We make inbound & outbound calls, we do troubleshooting for laptops, PC, tablets & phones. We do up sell Microsoft Products. It's such a very nice feeling knowing that you're able to help customer's problem. There are times that customer may not understood the type of job we are doing, I just stay compose & positive & explained to them what we are doing.
Pros
travel & meal allowance, program allowance
Cons
Forced Overtime, pro-rated salary, changing of payment scheme
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  1. Entry Level Tech Support