Concentrix Salary & Benefits reviews: Customer Service Representative
Customer Service Representative1,430 reviews
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Concentrix provided me a venue to improve my English communication, multi-tasking, time-management and it helped me develop how I handle the pressure and stresses of a Customer Service job. There are times they were not able stood up to the expectations they've set but I am still thankful for the experience and the dedicated people and leaders they have that helped me along the way.
Competetive Salary and Good working environment
Location and Poor Management
Convergys-Concentrix was my very first job back in Cebu. It's a fast paced company so employees must be versatile and easy to adapt to changes. Management/culture within the company is great it's just that salary may be low and salary appraisal is very low.
Salary appraisal slow and low
First of all I must say I miss working with you. It's a great opportunity to be part in your company with supportive teammates and good management. And good benefits and compensation. Nice workplace and wonderful learning experience.
Working at concentrix is great. Company is providing good henefits for the workers. Most specially it gives goos amount of conpensation. O supervisors are the problem. Too much attitude
Free dinner sometimes
Hot head bosses
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Great Company and great people as an overall experience. I love my job but due to pandemic some accounts needs to downsize. All the businesses and economy was seriously impacted by the crisis and as a regular employee. I know my company very well enough.. they provided and extended their financial help to all their employees but of course we need to wait a little more time to be redeployed.Since I have to keep moving forward for the welfare of my children. I decided to resign so I can look for new opportunities outside.
Benefits, Compensation, Facilities, Management, People
They have shifting schedules. But, good thing they always consider the distance from the residence to the work of the employee. From that job, I learned how to be friendly because they never discriminate other culture. I love my work and the peaceful and conducive place of ny job. I enjoy socializing with my co-workers during our teambuilding.
What I don't like is a work schedule, every month they will change your rest day and shift, which is I found unhealthy. but overall this company is really care to their employee.
On top of your basic fee, you also have a meal and travel allowance, and bonuses as well.
Long hour of team meeting.
At the last process of my interview, the HR didn't provide any hard copy of our contract because according to him it is on our portal and is printable. But as we start our training the contract is no longer available to print and to view on our portal. The salary that we had deal with is not what we are actually receiving based on our daily/hourly rate. I don't think that is quite fair just because we were in a seasonal ramp.
They offer free lunch every holiday seasons