Concentrix Employee Reviews for Customer Care Specialist
Customer Care Specialist64 reviews
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In my almost 3 years of stay with this company, it was fun. Never a dull moment when you love the job as well as your colleagues. It was a place where you can feel maturity and being as a young adult, it was all but worth every minute working for them.
I've handled Financial account (Bank in UK) where were dealing with closing and merging of bank accounts. The workplace was challenging but fun at the same time. This company value families and employee engagement so we do have Family Day every year and some activities as well like Town Hall, Mid and Year End Party etc.) Also, I handled Pensions and Insurance. Challenge would be the pressure if we're lacking of colleagues and we have to extend our working hours to cover the work. I've learned a lot in terms of process, on how to handle the customers queries and there's always a colleague that are ready to help.
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It has been enjoyable working with Stream. Sometimes you're faced with tough and difficult customers and sometimes easy ones. The day will not go by without some fun on the sideline as the team sees to it that we will not have a boring or dreadful shift.
I really enjoyed working with Concentrix. People are friendly, fun and so competitive. They're not only focusing on the business but also on how they can make their employees happy while working with them.
Company outing and parties and monthly group activities
manageable together with the activities outside the office and also within the office. Having fun activities to ease stress level. we are also have a R&R to recognize the top performers, family day at least once a year, dealing with great offer of our HMO provider,