Concentrix Employee Reviews for Associate
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First of all, the salary is really good. The workplace is very clean and all other agents are very professional. Trainers are approachable. There's a lot of perks -- from incentives to free stuff. The hardest part of the job is the time between training and really taking live calls because this is where your skills are put to test.
Lots of ideas and knowledge during training and I enjoyed inside production floor with my supervisor, teammate and operations manager. The hardest part of the job is to deliver the bad news to customer and I try to show empathy to the customer.
In this kind of industry specially BPO (sales) its very stressful however the rewarding parts working with such a very positive people, enthusiastic individuals. Working under pressure is something that you will ease on because for strong team bonds. Lets all be honest that in sales its not always Christmas there comes a point that you have you ups and downs in closing a sale. Just always think positive every time and with the support of your team there nothing that you cant do.
incentives are there, Commissions, free meal sometimes
stressful inveronment, long hours, a complex account
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