Concentrix Employee Reviews for Agent
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Starting my day right is very important especially working in a call center. I personally have to be cool and collected to be able to provide better service. Continuous calls and none stop inquires are what compromises a typical work day. During my experience, I learned self restraint, confidence, team work and call handling. How to react to different kinds of personalities and inquires is important when working with people one does not see. During the day, one gets to experience highs which include good short calls and my favorite would be when it is avail (no calls coming in) and some days we experience our lows, where there are inquiries even the supervisor cannot handle.
free give away when score are high
Very friendly people even the higher-ups are really approachable and friendly. They are good at enhancing their people's skills and really prioritize their needs especially when it comes to product knowledge. They compensate just fine.
Working with convergys before was exciting and fun environment though it's really a busy kind of job but it's just fine since the people around you was funny and willing to help you when you need help about the job.
Working on weekend or Holidays
I had so much fun working in this company since this is my first job ever upon landing here in Manila.Everything was so much fun for me though sometimes we cant avoid the fact of getting extended hours to render especially when the account is in need of more signing on hours but on the other hand still its a fun environment for me
Overtimes that makes agents tired
I really love working in Westpoint Interdata group, We employees treated each other like family. I learn a lot from my boss to be hardworking person and be more progressive to my work. My co workers are very nice. The hardest part of my job is when my boss decided to closed his company due to lack of clients and investors,.but maybe it happen that for a good reason. and the most enjoyable part of my job is when we hit our quotas and we receive a price for that...
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