Concentrix Employee Reviews in Manila
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It was an easy account i say. Human capitals and other staffs are very approachable. Trainors are very helpful. Thay really stretch forth their hands for the trainees just to learn everythng needed for a specific account that they are in.
Work is stressful but it's fun. Company has a lot of incentives to offer, very lenient when you do your job properly and hit your KPI metrics. Hardest part of the job is the sales quota, but it is also the most enjoyable part as it gives you a lot of perks and incentives, money- wise, to bring home for family.
They don't care if you are sick and 2 persons allowed to take leave per day. Most unit managers have no idea on their duties and responsibilities. They don't care about the health and condition of their agents. Lots of anomalies.
Amazing work-life balance and office amenities makes it a great place to work. Provides lots of career growth opportunities and training is very in-depth, as well as the assessment gates to keep you on track and in good shape before hitting production. The nesting and/or incubation period gives you ample time for holistic product and account knowledge undertakings.
This company really paying good for the salary, this company is really a good and stable company, however, i would like to shout out to the management not really the company to give more time and space to the agents i can feel that there's a lot of agent are really stress out because of the management, Just be more friendly to the agents. Yeah account is really toxic but let the agents feel they are happy and excited to go to work every single day. Number is normal for the management to look for the agents but let them feel that they are special and friends to the management.
Answer phone and assist customers over the phone with any concern about telecommunication and up selling products. Providing knowledge and new products available. Troubleshooting with software and hardware concern over the phone when needed, Billing concerns and adjustments if necessary.