Concentrix
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Concentrix Employee Reviews in Baguio

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reapplied but has not been contacted at all but overall experience has been pleasant this is where i grew and met my full potential. there is nothing like home as they say
Pros
compensation, work environment
Cons
depends on the leader
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I have learned a lot of things in this company, not just in my phiysical characteristic but more on my emotional characteristic. I am thankful that concentrix accepted as their employee which made me more knowledgeable about BPO industry, especially on how to handle different attitude of a customer
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In my opinion the job specification I'm in right now doesn't fit the salary that I need to cover my needs for my family. Some benefits are missing, like attendance allowance and doesn't provide shuttles
Pros
Free Food during special occasions
Cons
low compensated
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The job is tough but the is fun also. i was able to get to know lots good friends. the job was time pressured but i was able to accomplish all the task that was given to me.
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during the time I was there, I learn multiple things like receiving calls, calling back customers a little bit of technical process. the hardest part of the job is if the system is down while taking in calls. enjoyable was the work area-wide and spacious
Pros
freebies once in a while
Cons
long work hours sometime it would make be double shift
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The salary was okay. They have a good training too. Co-employees are good to work with. Though the schedule keeps on changing just like other BPO Companies.
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Nice company 👍It’s actually my second BPO experience here in Baguio ! And to bo honest this company is good ! Highly recommended to those who wants to be a call center agent .
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typical day at work is fine and learned to deal with our call,based on experience management is not that good,workplace culture is nice but the hardest part is not knowing who should i follow.Most enjoyable part is having new friends and teammates
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The company values their employees as well because they have a lot of programs and activities. They also have a lot of benefits for the employees. The best part about this company is that they have incentives.
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Its a good place to build your career.. Its just that there are some supports who is very rude and not being helpful at all.. I guess that is the consequences if you go with a company that is highly compensated.. Or maybe its just that there are some people who forgot to leave their feet on the ground.
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its a place where dress code is not required.salary is on time and your culture is respected.pressure from work is real.attendance is a basic requirement.healthcare ltovider is better.
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I liked making new friends and exposure to different business units.Shifting schedule was challenging but the benefits compensated for it.They provided opportunity for Career growth.
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Great company low benefits stressful schedule shifting the company doesn't have personal touch with it's employer quite big company but the emoloyees are not really getting benefits
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Working with my previous company is okay. The job is fun however the environment sometimes can be toxic. overall satisfied. Compensation wise is okay.
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People are chill but bosses have their favoritism and would not acknowledge coaching schedules. Supports are not helpful they will let you learn on your own
Pros
Fixed off
Cons
Not good pY
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Being a fraud analyst is challenging. You have to open an investigation if fraud on the account really exist and assist customers if their card is not working especially if there is a suspected fraud activity. The most challenging part is the verification process wherein you need to authenticate the caller over the phone. Though most of the time you will be dealing with irate customers, you will feel accomplished/satisfied if at the end of the day you were able to help. the the cus the
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-manage phone calls promptly -create a good ambiance between the agent and the costumer -we solved each query of the costumers nice and smooth -we do not put our costumers privacy in jeopardy
Pros
sleeping quarters are clean
Cons
overtime are mandatory
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Good hardworking people, who very much love their jobs. Convergys Baguio is a company full of fun people and I will never get tired of visiting them from time to time
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In my almost 3 years of stay with this company, it was fun. Never a dull moment when you love the job as well as your colleagues. It was a place where you can feel maturity and being as a young adult, it was all but worth every minute working for them.
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Coworkers were nice and enthusiastic. The support of the account I was assigned to was okay. Would have loved to work longer if not for the shifting schedule most often than needed.
Pros
Activites
Cons
Shifting schedule
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I enjoyed working with this company for almost 8 years. I have know a lot of great people who taught me about the value of hardwork yet creating friends and fun moments at the same time
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