Concentrix Employee Reviews in Baguio
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I have learned a lot of things in this company, not just in my phiysical characteristic but more on my emotional characteristic. I am thankful that concentrix accepted as their employee which made me more knowledgeable about BPO industry, especially on how to handle different attitude of a customer
In my opinion the job specification I'm in right now doesn't fit the salary that I need to cover my needs for my family. Some benefits are missing, like attendance allowance and doesn't provide shuttles
Free Food during special occasions
during the time I was there, I learn multiple things like receiving calls, calling back customers a little bit of technical process. the hardest part of the job is if the system is down while taking in calls. enjoyable was the work area-wide and spacious
freebies once in a while
long work hours sometime it would make be double shift
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Its a good place to build your career.. Its just that there are some supports who is very rude and not being helpful at all.. I guess that is the consequences if you go with a company that is highly compensated.. Or maybe its just that there are some people who forgot to leave their feet on the ground.
Being a fraud analyst is challenging. You have to open an investigation if fraud on the account really exist and assist customers if their card is not working especially if there is a suspected fraud activity. The most challenging part is the verification process wherein you need to authenticate the caller over the phone. Though most of the time you will be dealing with irate customers, you will feel accomplished/satisfied if at the end of the day you were able to help. the the cus the
In my almost 3 years of stay with this company, it was fun. Never a dull moment when you love the job as well as your colleagues. It was a place where you can feel maturity and being as a young adult, it was all but worth every minute working for them.