Concentrix
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Concentrix Employee Review

its only good at the beginning.

2.0
Job Work/Life Balance
Salary / Benefits
Job Security/Advancement
Management
Job Culture
July 28, 2020
the account was pioneering, it's good only at the start, but then management shows its true colors for being too demanding but little too impossible to meet demands. training is inadequate especially in navigating tools since providers have various types of inquiry - it's a health account-claims. low-support from tenure(manila site and NY) which tends you to lie to hospital providers on their queries.
Ratings by category
1.0Work/Life Balance
2.0Salary / Benefits
1.0Job Security/Advancement
2.0Management
2.0Culture
Pros
nice working place and computers.
Cons
rate increase minimal, training inadequate, rate is all in, no allowance, toxic workplace-considering they hire unprofessional people like hs grad., management only cares for output. little to no budget for team building.
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Pros
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Cons
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5.0
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Customer Service Representative (Former Employee) - Cebu
First of all I must say I miss working with you. It's a great opportunity to be part in your company with supportive teammates and good management. And good benefits and compensation. Nice workplace and wonderful learning experience.
Pros
opportunities
Cons
none
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3.0
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Same roleSame location
Customer Service Representative (Current Employee) - Mactan, Cebu
Direct lead and support are always there to help, team mates also work in a fun environment. You will feel that you have found your second family. However, compensation wise, for practicality sake, we're not getting enough than we deserve specially if you are a performing agent
Pros
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Cons
not enough compensation
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