Concentrix
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Customer Service Representative Interviews at Concentrix

Here’s what others thought about the interview process at Concentrix.
Interview experience
Based on 147 interviews
Favorable
Interview difficulty
Based on 147 interviews
Difficult
Interview process length
Based on 145 interviews
About a day or two

Customer Service Representative Interview process at Concentrix

Overall experience

On a scale of 1-10 where 1 is Poor and 10 is Excellent, rating is 7.

On a scale of 1-10 where 1 is Easy and 10 is Difficult, rating is 7.

Interview process length
About a day or two
76%
About a week
11%
About two weeks
7%
About a month
3%
More than one month
3%
Most reported steps
On-site interview
80%
Phone call/screening
75%
Written test
65%
Problem solving exercises
42%
Background check
42%
Least reported steps
Presentation
1%
Take-home/sample work
1%
They have no interview
0%

What candidates say about the interview process at Concentrix

  • Long and dreading
    Shared on April 1, 2019 - Customer Service Representative - Quezon City
  • It was manual interview,computer exams and logical exams.
    Shared on February 9, 2019 - CSR/TSR - Bacolod
  • As i remember,online examinationInitial interview,then written examination and final inyerview
    Shared on August 6, 2018 - Customer Service Representative - Quezon City

Customer Service Representative Interview questions at Concentrix

Commonly asked questions, as reported by candidates

  • Why should we hire you?
    Shared on February 9, 2019 - CSR/TSR - Bacolod
  • Previous experiences
    Shared on December 20, 2018 - Customer Service Associate/ Fraud Specialist - Baguio City, Benguet
  • It Depends on the account your applying for
    Shared on December 12, 2018 - Customer Service Associate - Cebu City, Cebu

Customer Service Representative Interview tips at Concentrix

Dress code for the interview
  • Casual (t-shirt and jeans)43%
  • Business casual (e.g. dress slacks)32%
  • They didn’t have a dress code16%
  • Formal (business suit)9%
  • Special outfit (e.g. protective gear)0%

What advice do candidates give for interviewing at Concentrix

  • Just stay calm.Be yourself.Just answer what's being asked.
    Shared on December 19, 2019 - Advisor l, Customer Service - Davao City
  • Just be yourself and be confident enough with your answers
    Shared on June 4, 2019 - Customer Support Associate - Cebu
  1. Customer Service Representative