Concentrix
3.4 out of 5 stars.
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Interviews at Concentrix

Here’s what others thought about the interview process at Concentrix.
Interview experience
Based on 778 interviews
Favorable
Interview difficulty
Based on 784 interviews
Medium
Interview process length
Based on 760 interviews
About a day or two

Interview process at Concentrix

Overall experience

On a scale of 1-10 where 1 is Poor and 10 is Excellent, rating is 7.

On a scale of 1-10 where 1 is Easy and 10 is Difficult, rating is 6.

Interview process length
About a day or two
69%
About a week
15%
About two weeks
6%
About a month
6%
More than one month
4%
Most reported steps
Phone call/screening
72%
On-site interview
70%
Written test
56%
Background check
43%
Problem solving exercises
40%
Least reported steps
Presentation
4%
Take-home/sample work
3%
They have no interview
0%

What candidates say about the interview process at Concentrix

  • Good interview process, short process
    Shared on January 23, 2021 - Inbound Customer Service Representative - Mandaluyong City
  • What is a call center agent?What is a call center?How do you handle stress.Give an example of good and poor CSRHow do you handle irate customerBest thing you can share to this companyWhy should'…
    Shared on February 22, 2020 - CSR - Customer Service Representative - Mandaluyong City
  • Long and dreading
    Shared on April 1, 2019 - Customer Service Representative - Quezon City

Interview questions at Concentrix

Commonly asked questions, as reported by candidates

  • She ask me what is a call center for me and what how to be a customer service representative.
    Shared on May 17, 2020
  • Why we should we hire you?
    Shared on May 3, 2019
  • Willingness
    Shared on March 17, 2019 - Call Center Agent - Makati

Interview tips at Concentrix

Dress code for the interview
  • Casual (t-shirt and jeans)38%
  • Business casual (e.g. dress slacks)33%
  • They didn’t have a dress code19%
  • Formal (business suit)9%
  • Special outfit (e.g. protective gear)1%

What advice do candidates give for interviewing at Concentrix

  • Just stay calm.Be yourself.Just answer what's being asked.
    Shared on December 19, 2019 - Advisor l, Customer Service - Davao City
  • Just relax. The interviewer won't eat you. Don't translate every single word on your mind to "English", just go with the flow and let the words come out naturally. Have a nice interview! I'm sure you …
    Shared on June 12, 2019 - Customer Service Associate II - Davao City
  • Just be yourself and be confident enough with your answers
    Shared on June 4, 2019 - Customer Support Associate - Cebu

The first interview at Concentrix

How candidates got an interview
  • Walk-In48%
  • Recruiter contacted me13%
  • Employee referral13%
  • Other online job site9%
  • Other8%

How candidates received their first interview at Concentrix

  • The initial interview it's over the phone and then they asked to visit the recruitment hub for assessment and final interview. I was a bit surprised because they have a different approaches when it c…
    Shared on May 22, 2021 - Adviser II Customer Service - Angeles
  • I found an online ad.
    Shared on January 11, 2020 - Customer Service Representative (CSR) - Quezon City