Cognizant Technology Solutions
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Cognizant Technology Solutions Employee Reviews for Customer Service Representative

Job Title
Customer Service Representative9 reviews
Location
Philippines9 reviews
Found 9 reviews matching the search
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4.0
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Not stressful. challenges
No process improvement. Growth = promotion to a robot, that is just it, you have no decisions to make improvement, you will not be heard. Locations are scattered. No budget for sports and were asked to pay for the training facilities ourselves then they reimburse after so much time. So slow in making announcements, because you know what? They don't make it, so they have to wait while their employees have to through so much struggle.
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5.0
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i realy do love to work in cognizant but the managrment is not that great but the compensation is good specialy the increase mybe on different account the management is better
Pros
the compensation is ok
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4.0
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Job Work/Life Balance - Good
Salary / Benefits - Great

Job Security/Advancement - Will take some time

Management - Great team

Job Culture - Diverse team
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4.0
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Cognizant was a great company located in a very accessible part of Ortigas. The establishment was good and the equipment are all functioning well. The management was also employee-friendly and you can't say anything about the compensation.
Pros
Hmo
Cons
30-miunute lunch
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4.0
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I mus say Cognizant is one of the good company because of the benefits, security and protection they are providing to their employee. they are resilience.
Pros
free lunches, Ot
Cons
Long hours
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5.0
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Great for a fresh start! So far, so good. Still on training tho. Not much difficulty in training since I have medical background from Convergys. This is a nice company!
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5.0
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I was a Customer Representative for almost 4 years and the company really helped me improve myself in many ways. It was fun working with my previous employer.
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5.0
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This was a great company to have your On The Job Training. it can develop your communication skills and enhance you to speak in English. I really liked working here because its a clean and convenient work place to be in.
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4.0
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Pros: Good benefits
Cons: Their training was too 'bookish' and focused too much on theories instead of actual practice.
Pros
good benefits
Cons
too bookish in their training.
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