ClearSource Employee Reviews
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Warning: Mass Termination is still on going
PV Designer (Former Employee) - Pasay City - September 24, 2023
Indeed Featured review
The most useful review selected by IndeedGood for Temporary Work during Pandemic. Easy to apply, easy to be terminated. Tip: Just obtain some work experience and find another job dont stay here.
Pros
Wfh
Cons
• Low Salary high work load • Mass hiring last year, after few months mass termination about 60% of employess has been lay-off this year.
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Horrible Owners - Stay Away!
Team Leader (Former Employee) - Manila, PH - October 29, 2023
I find it interesting that the owners preach values, but don't follow through. They have not provided valuable feedback or coaching, only shame and disparaging comments.
Pros
remote work
Cons
Good values on paper, but the owners are horible.
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Jobs at ClearSource
Honest Review
Customer Service Representative (CSR) (Former Employee) - Remote - September 6, 2023
Clearsource hiring process is indeed easy. If you like the wfh set up they'll definitely give it to you. Equipments will be delivered to your doorstep and if in any case you need replacement they will gladly send it to you even if they pay alot just to deliver something really small e.g. adapter, headset, wire. The pay is very competitive and the campaigns are not toxic. It's just that you will gradually feel under valued even if they believe in being Happy and Healthy, the stress of sudden changes due to their wrong decisions. Overstaffing causes them to downsize accounts and be on limbo or be retrench. But you'll still see them posting their job opportunities even though they just laid off massive amount of employees.
Pros
Wfh, equipment provided, on time pay, non toxic account
Cons
Job security
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Trash company. They will censor this review for sure. Dole should be notified, they terminate without notice. No severance pay either.
Permit designer (Former Employee) - Home-based - July 28, 2023
•retrenches employees without notice •underpaid •bogus They have good trainers and the people i worked with are professional, but thr HR is not professional. Retrenching should be done with notice, they didn't give any notice.
Pros
Work from home
Cons
Inhumane way of laying off employees
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They said that clear is kind. But they will hide the feedbacks you need because they want your name to get destroyed
Support Specialist (Former Employee) - Pasig City - July 8, 2023
I will NEVER go back with this company. Had been here for more than 2 years and I can say that they don't give importance with your hardwork as a support because you are not an income-generating department. It is very easy for them to point out mistakes but difficult to recognize good work.
Pros
Free lunch, convertible leaves, wfh for agents
Cons
Unexplained bias from higher management to each support departments, no salary increase nor promotion, politics
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ClearSource insights
Areas for improvement
- Clear sense of purpose
- Trust in colleagues
- Overall satisfaction
Happy at first then eventually they will ruin you.
PV PERMIT DESIGNER (Former Employee) - Ortigas Pasig - June 24, 2023
Don't apply here they will terminate you right away with no clear explanation. Poor management. Just don't apply here there's no job security on this company
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Immediate termination without 30 days notice
PV Permi Design Engr. (Former Employee) - WFH - June 19, 2023
Dont work here. Youre just wasting your time. They will hire you instantly and one day they will send immediate termintion without 30 days notice then they will leave you hanging just like garbage. Very unprofessional.
Pros
Light workload
Cons
Unprofessional
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Waste of time
Solar PV Permit Designer (Former Employee) - Work from Home - June 14, 2023
Been working here for months as a Permit Designer. Until one day they'll give you a notice for immediate termination because they haven't anticipated low volumes of project after mass hiring engineers like me. I felt professionally humiliated after my stay here in this company.
Pros
Work-life balance
Cons
Management
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Stress free environment
Team Leader (Current Employee) - Ortigas Pasig - May 12, 2023
Very a fantastic company, they really take care of the employees and also get an answer to our concerns. Excellent management and a healthy environment for everyone. They really embody their core values and that staying happy and healthy is their top priority.
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Very unprofessional
Electrical Engineer (Former Employee) - Ortigas Pasig - March 3, 2023
They will set you on a meeting at the middle of the night. Around 2am-4am and they will not even show up! They set an appointment with me for 3 times and even on a single one, no one showed up.
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not a very good place to work
Customer Care Representative (Former Employee) - Work from Home - February 16, 2023
A very stressful working environment, full of cheaters. Not a good place to nurture your career. Do not apply or else this place will ruin your life!
Cons
pay is low compare to the workload
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Fun workplace
PV proposal designer (Former Employee) - Quezon City - January 8, 2023
Everyone is kind and jolly The job itself is not stressful. Team members helping each other. Less pressure due to the light load of work. The leaders are all approachable
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Not bad experience
Design Engineer (Former Employee) - Work from Home - October 16, 2022
Pros: Trainings, upskill, a work from home set up, flexi time, will really help you develop your skills, can apply for a higher position. Lots of opportunities. Cons: management, fast paced environment
Pros
Work from home
Cons
Bad management
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Recruitment is Poor
applicant (Former Employee) - facebook - June 23, 2022
Recruiters or hr recruitment of clearsource seems selecting different criteria which are not specifically mention in their job post, even if you are experience applicants working in a bpo. Mind you, in a real calls, cx are not looking for a very good accent or native american accent. Cx prefer agents who can speak clearly, neutral accent, having good rapport and can provide viable satisfactory solutions.
Cons
Poor and selective/choosy in recruitment
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Productive and Great Management and great teamwork. This company saved my family during the pandemic. It help us to move forward and progress in Life.
Sales Support Desk - Tier 2 (Current Employee) - Pasig - June 3, 2022
Productive and Great Management and great teamwork. This company saved my family during the pandemic. It help us to move forward and progress in Life.
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The good kind of stress
Marketing Assistant (Current Employee) - Ortigas Pasig - June 2, 2022
My experience here at ClearSource is very good so far. The workload here is what I consider the "good kind" of stress. It's the type wherein you feel that your work and efforts at the end of the day has meaning, instead of feeling drained and meaningless. Promotion and growth here is great since opportunities are always abundant. Since ClearSource is fairly new compared to other BPO companies, management is still finding ways to improve the current benefits for employees. But, HMO and life insurance are already being offered so I'm confident the company can take care of me when the time comes. All in all, I would recommend to my friends and family to work here.
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Flexi time
PV Permit Designer (Former Employee) - Pasig City - May 19, 2022
Flexible Time. Though you need also to be flexible since if needed you'll be trained for another work division and you ned to cope up with that. In depth trainings are needed.
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It was average. The pay was good but not much anything to highlight.
Customer Service Representative (CSR) (Former Employee) - Pasig - February 22, 2022
It was average. The pay was good but not much anything to highlight. HMO is upon regularization. Management was approachable and hands on with concerns. No incentives was offered with the account that I had.
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They sure live and lead by the amazing core values they have.
They have 5 core values namely: Customer First, Humble Courage, Personal Accountability, Hungry, Happy and Healthy. They will surely show you that they’re willing to care for their people more.
Pros
Free meals, good leadership, leniency.
Cons
Constant pay disputes, benefits and compensations.
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Not a place to have fun and productive. Superiors too lazy to evaluate too much politics
Customer Service Representative (Former Employee) - Pasig - December 14, 2021
I wonder if the CEO, knows abt what is goin on inside the production. Acctg dept is too incompetent. not advisable to work here. too much politics....
Pros
none
Cons
none
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Collaborative and Fun Working Environment
Digital Marketing Manager (Current Employee) - Pasig City - July 19, 2021
Collaborative Workplace Promotes Work-Life Balance Values Driven Goals Visionary Leaders Transparent Communication with Management Clear Goals and Expectations
Pros
Free Lunch, Shuttle Service, HMO Coverage, Virtual Hiring
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Ask a question about working or interviewing at ClearSource. Our community is ready to answer.Ask a QuestionOverall rating
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Ratings by category
3.5 out of 5 stars for Work/Life Balance
3.1 out of 5 stars for Salary / Benefits
2.8 out of 5 stars for Job Security/Advancement
3.2 out of 5 stars for Management
3.4 out of 5 stars for Culture
Questions about ClearSource
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