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Citi Salary & Benefits reviews

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Philippines340 reviews
Found 117 reviews matching the search
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3.0
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Job is not too hard
but the volume of workload is way too overwhelming

and the metrics are unnecessarily difficult.

The work life balance is not good.

The schedule given to me was 8:30 pm to 5:30 am Tue Wed off.

and cant be changed.

that schedule is not going to work for young adults.

with only 15 days leave a year.

i tried to request,multiple times to have a better schedule

but they wont approve it

even with medical recommendations from my doctors.

In a span of 12 months, i had 7 different team leads which was not helping the productivity at all.

Mass resignations were done because of the management not hearing the employees' concerns.

The pay is good but its toxic.
I would've loved to stay a lot longer but I couldn't handle the stress and being unheard anymore.
Pros
pay and annual increase
Cons
cant change schedule and wont approve schedule change even with medical certificate.
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3.0
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Citi pays their employees well and there are accounts that is chill and relaxing but there stressing ones as well.But the HMO is the best part at citi as your dependents are enrolled from day 1 and the amount that you pay for each is just 33 pesos a month
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3.0
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I'm reporting on a graveyard shift which has a good and benefit in my salary which indicates additional salary due to Night differential and meal and transport allowance but due to some reasons I've experience health issues (hormonal imbalance) so I need to take a rest to heal my health issues . Also, I like to add that the growth in this company is great experience to improve your skills and to know what to explore in the future career.
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2.0
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over all, i can give only a 2-star rating because you have to work like a carabao to plow the fields in order to be in the ranking of those who will receive bonus. They give low salary and appraisal.
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4.0
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Work is very fast-paced and requires employees to perform efficiently. The company emphasizes on work-life-balance but that's hard to do if you have so many things on your plate. Many people work overtime (depending on the team). But, at least, bosses discourage and don't give any work during the weekends.

People are generally approachable and collaborative. Very helpful especially to new hires.
Pay and benefits are competitive and you receive high end-of-year bonuses if you do really well in your projects. Lots of career growth opportunities as well.
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5.0
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Citi is an excellent workplace to work with, they have a very good Senior Management and a very competitive salary and employee benefits. Citi produces good employees and ensures each employee has his/her own development plan.
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3.0
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Citi has exemplary compensation and benefits. They will definitely demand the job the pay grade they offered you with. They will train you to become the best version of yourself. You won't find yourself getting bored with monotonous tasks because of the ever changing business demands.
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5.0
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- Wounderful company to work with
- Excellent training program experience

- Great Salary and compensation
- Good working ambiance
- Good working culture
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4.0
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The work is very fast-paced everyday you have to deal with different clients it develops your length of patience and quite very stressful but they do give good incentives.
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3.0
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Convergys is a stable company, although Citibank pays them good for collections dept., but Convergys is always complained by employees for giving low salary versus the experience of the employee.
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5.0
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The benefits were great most specially the HMO. HMO with dependents. The same coverage as mine. Salary was superb but you have to work for it. OT pay was almost my salary. Great managers. Highly competitive. Must be adept in the financial industry in order to adjust in the fast paced environment. The most advanced systems so far. The only concern is the location. Eastwood City has the worst traffic.
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5.0
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its been 6 years i've been working here and i must say that they value their employee especially when it comes to health. the salary is also great and the managers are also great.
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2.0
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Fresh grads, stay away. They offer higher than average salary yes, but work life balance sucks. They ask you to come in an hour before shift UNPAID and when you’re late for that UNPAID hour they make a deduction to your salary. When you take calls even if its already time to go home they will ask you to finish all calls and extend longer hours UNPAID. They even told their new hires to sleep in the sleeping quarters just so they wont be late for that one hour UNPAID ‘study session’. Terrible. You'll find better opportunities elsewhere without having to sacrifice your personal life. Stay away. Their new hires almost never last that’s why they’re always hiring.
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5.0
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Excellent company, good people a perfect place to work with. Awesome bosses. Good benefits and salary. Work life balance. Has a very good sense of professionalism with his employees
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2.0
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They offer good competitive salary but when you are inside the company, you will experience such a bad management by some supervisors and managers. No people skills. They only care about their numbers. No work and life balance. Can't even apply a Vacation Leave if you really need it. For Sick Leave, you need to be hospitalized first before you can use it. Worst management ever.
Pros
na
Cons
worst management
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4.0
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My career journey with Citi was satisfactory. I started as a Citiphone offficer and now an Operations Manager handling Singapore Telesales. I had exposure with Australia, United Kingdom and Singapore programs. Part of the exposure includes customer service, sales and risk management. With 10 years of customer service and phone sales experience, i was able to learn the challenges and was part in formulating action plans to address them.
Pros
Good benefits
Cons
Long work hours
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5.0
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The company gives value to each employees career growth through the individual development program. They encourage and support the employees to achieve their desired future career.
Pros
Great benefits
Cons
Long hours
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4.0
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Citi has a fast paced working environment. It has equipped me to be productive and work well under pressure. It's a good experience since we get to service clients from all over the world. Great benefits and compensation is average. However, work life balance is hard to achieve and career growth can be slow.
Pros
Great benefits (Meal and Transportation Allowance)
Cons
Long work hours, Low employee morale
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4.0
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Good company culture with opportunities of advancements to its employees. Good compensation packages and annual appraisal based on the employees performance.
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3.0
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a lot of benefits

good management


i just did not enjoy the nature and scope of my work


training are provided and paid


generous management


good location
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5.0
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The company is the best when it comes to paying and providing benefits to its employees. The workplace is also nice and the people around were also kind.
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