3.9 out of 5 stars.
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3.7Work-Life Balance

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Higher Salary/Non-toxic environment

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Citi offers a very great salary and you have liberty when it comes to taking your breaks (first/last break/lunch break), and VLs. However, there were times that the workload will be very heavy (depends on the department you'll be in), there's also shifting schedule.


High salary and good benefits, non -toxic environment


work load, shifting schedule, there were KPIs that are so high standard to achieve
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Great place to work

A company with a competitive salary. The culture was great and the facility was awesome. I wish I started early with citi. I never knew that I will be hired by citi
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competitive salary but toxic workplace

Salary wise, I would recommend Citi. But if you are planning to grow your career, better find a different company. Promotions are only limited to those who are close to bosses and management. Managers doesn't give a dmn about their employees and would only care about passing their stats. Politics is also prevalent here so, expect the extreme competition inside. Aside from that, workload is also nonstop.


competitive salary, hmo benefits


heavy workload, politics, toxic workplace culture
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Fun workplace, supportive leads

The culture is very diversed, endless opportunities, supportive leads, but technologies are not advanced. So hard to keep up with the technologies, applications comparing other companies which are more advanced.
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Good place to work for

I like the company culture and how they put work-life balance with utmost importance. The people are great and easy to work with and I learn a lot from them.
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Citi insights

Based on 12 survey responses
What people like
  • Overall satisfaction
  • Sense of belonging
  • Supportive environment

Great place to work

Great compensation package with annual increase and bonuses, a lot of opportunities to grow and learn, option to apply internally to different positions or locations.
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Good pay and awesome people

Would love to go back if only they offer a work from home setup from where I am now. The culture and people are great here. The best company I’ve worked for the past 2 decades
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Productive and Fun

Salary was okay, benefits could’ve been better. Still a good company. If they will improve the benefits I might consider going back here. Learned a lot during my stay.
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Dysfunctional Leadership: A Toxic Environment to Thrive In

Working in the regional TA department at Citi presents some challenges that could benefit from improvement. Currently, there seems to be limited focus on continuous improvement and a lack of receptivity to feedback. The prevailing atmosphere encourages strict adherence to instructions without much room for questioning or discussion. Over the course of one year, there appears to be a notable turnover in the team, which may be related to management issues.It's also worth noting that there was a recent reorganization, during which the Vice President assured Sourcers of their job security. However, it appears that two Sourcers were ultimately let go despite this assurance.
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Work Life Balance

Work Life Balance can be better. Salary is low for Unit Managers. Benefits are good though, just very difficult to tale vacation leaves and sick leaves are non convertible to cash
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Good Workplace

3x RTO per weekFlexible TimeGood PayHMO on day 1Lots of engagement per monthGood BenefitsCan be a little challenging/overwhelming initially for new joiner due to lack of process documents.
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Amazing Work Environment

It’s where I first started my career and it mold me to have world-class quality of servicing people. It showed me standards of how big corporations work and the escalation process is very admirable.
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Fun workplace, Supportive Management

Pros:Good working environment, supportive management, at par basic pay. Retirement InsuranceCons: Not much bonus, though i think it depends on the department.No free dependents for single/not married
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Citi still has funds to spend, at least for now, but will be a forgotten name in few years.

What is the best part of working at the company?The company at this point provides competitive compensation and benefitsWhat is the most stressful part about working at the company?Working for Citi involves having to deal with unnecessary politics. Tenured employees are not good role models of integrity and character - they gossip! Culture is really bad especially if you're introvert and not assertive. Projects that could take 3months would take more than a year because of bureaucracy and power plays. Worst company I've ever worked for.What is the work environment and culture like at the company?Not conducive for character building - especially on integrity and honesty. People are managed and instead of being led.What is a typical day like for you at the company?Easy work but stressful people
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Great exposure and competitive salary

Being a global bank, there are a lot of opportunities for career development. Salary is competitive. Depending on the team, people are fairly competent.
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Great work environment and leadership

The people are approachable and they value their employees. Great benefits in my opinion. The managers are very supportive and understanding. In my case, my managers were really supportive when I need assistance or if I have any questions regarding the process. The team is very wholesome and gives the feeling of a family. It will still depend of course on which team or department you'll be assigned but I'm very happy that I was a part of the team I belonged to.


Hybrid set up for some positions. Meal allowance for OTs


It's quite far from where I live
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Lots career growth opportunities

Citi is great place to work with. They can hone your potential and has good base salary. However, benefits are limited. They cannot even give HMO to parents as dependent.
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Relatively higher pay for entry-level positions and good benefits

Good pay, too much workload on peak days though. They have OT pay and meal allowance.Changes on how things are reported happen frequently so you got to be ready for that.
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Productive and learned a lot, got to interact with a lot of client and internal and external stakeholders

Per my experience, workload can be heavy but my team was really great. I think experience can vary per department but mine was bearable due to my great manager and teammates


Opportunity to upskill and exposure to upper management


Long hours, not enough manpower, a bit long to be promoted
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Low attrition rate as my colleagues has been there for 5 plus years now

If you would like to be serious in life, then apply here, job needs full commitment as they pay you good. Also have many benefits and spacious building!


Good pay and benefits!


Stressful as it's financial - No hmo for ur parents
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Overwhelming workload

Overwhelming workload in projects and not enough staffs to do the job. Challenging but not enough support from higher leads. Strict compliance of number of days of Return to Office.
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Overall rating

Based on 19,629 reviews

Ratings by category

3.7 out of 5 stars for Work/Life Balance
3.9 out of 5 stars for Salary / Benefits
3.5 out of 5 stars for Job Security/Advancement
3.5 out of 5 stars for Management
3.7 out of 5 stars for Culture
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