Alorica
2.9 out of 5 stars.
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Alorica Careers and Employment

About the company

  • CEO
    Greg Haller
    57%
    approve of Greg Haller's performance
  • Founded
    1973
  • Company size
    1001 to 5,000
  • Revenue
    P5 million to P25 million
  • Industry
    Telecommunications
  • Headquarters
    5 Park Plaza, Suite 1100 ...
  • Link
    Alorica website
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Jobs

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Browse jobs by job title

Customer Service Representative

13 jobs

Salaries

Salary estimated from 519 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 17.5K reviews and is evolving.

3.9020193.5720203.2120213.3920223.472023

Reviews

Customer Service Associate in Makati
on January 24, 2023
No career advancement
Summary says it all. It was a good company to work for before but I think ever since the pandemic came the management just became unreliable and there's no path for career advancement.
Support coach in Cubao
on February 3, 2023
The worst
Toxic management, no incentive, worst and so many disputes.People are very makabit and no decency. I am not going back to this company, they don’t value employees
Customer Experience Agent / Content Moderator in philippines
on February 2, 2023
Salary is not enough
Salary is not enough. Promotion is not good because you need to have friends with higher position to get promoted and get along with them. Management only cares the people that is close with them.
Customer Service Representative in Quezon City
on January 30, 2023
Proximity
It was only a one ride from my place to Alorica though it was a 45 minutes travel. Accessible to trasportation 24 hours. I only resigned due to personal reason and sibce the account will be trasfered to a much farther location.
CSR in Cubao
on January 29, 2023
None
The company is good and as welk as the account that I got, the only reason that I resigned is because of the salary. Basic pay is low and not enough..

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Questions and answers

People have asked 96 questions about working at Alorica. See the answers, explore popular topics and discover unique insights from Alorica employees.

See questions about:

  • Benefits
  • Hiring Process
  • Interviews
  • Salaries
  • Working Culture
  • Background Check
  • Work from Home
  • Working Hours
  • Working Environment
  • Promotion
  • Hiring Age
  • Dress Code
  • Drug Test
  • Job Opportunities
  • Office Locations

Interview insights

Insights from 875 Indeed users who have interviewed with Alorica within the last 5 years.

Average experience
Interview is average
Process takes about a day or two

Interview Questions

The phone call interview, so you need to be attentive always to the question, and think faster to answer the questions, and always remember to be calm always, not to panic, and maintain the high energy and confident the way you communicate,

Shared on April 26, 2022

What will you do if you have encountered an irritate costumer?

Shared on March 14, 2019

How do you see yourself in 5 years?

Shared on August 11, 2018

Common questions about Alorica

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