AllSec Technologies Employee Reviews
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Fun workplace but mean management
Customer Service Representative (Former Employee) - Taguig City - October 20, 2022
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The most useful review selected by IndeedI had a lot of fun during my stay here. The trainers are so cool. Actually we didnt do anything for a month during our training. What we only do is having fun while being paid. The only thing that I dont like with the company is that most of the recruiters are mean.
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my previous manager when i worked here was the best i ever had.
Business Process Associate (Former Employee) - Taguig - January 27, 2023
we are all happy until we got redundant, unfortunately.salary for my job description is definitely low, but beggars cant be choosers, i need experience.nice place to begin your bpo journey.
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Good place for starters
Customer Service Representative (Former Employee) - Taguig City - September 2, 2022
Regular night shift.Learned a lot about financial account.Management is good approachable and friendly.High volume of calls depends on your department.
Pros
Friendly environment
Cons
Low compensation, high volume of calls and not upgraded PC's
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Fun to work with! I miss working at Allsec
Payroll Analyst (Former Employee) - Taguig - November 14, 2021
Been there for about 9 months. I would like to say thank you to Allsec because they gave me an opportunity to grow and earn more money for my family. HR is very effective, nice and engaging in all company's activities. Reason for resignation: Absorption to our client account
Pros
Free meal during holiday shift, Free coffee, choco, Incentives pay and refferal fees, Engaging Activities with cash prizes, Christmas Party is a Big Check!!! Lots of prizes, Location wise(Inside Market Market Mall @BGC)
Cons
Swertehan lang sa Team Leader and katrabaho
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Best team leads and operation's manager
Customer Service Representative (CSR) (Former Employee) - Manila - June 1, 2020
Relaxing environment, best team leads, trainers, operation's management, hardest part is the salary and incentives that is very little but great environment the only problem is the salary.
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Fun workplace
Collections Specialist (Former Employee) - Market Market, Philippines - November 13, 2019
The location of the workplace is strategically located inside the mall. Easy access of everything such as public transportation terminals (interchange).
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Productive Office Work
Collection Specialist (Former Employee) - Taguig, BGC - August 15, 2019
Working in a collection department, it was a different field. Making calls and asking the accounts holder to pay their past-due bills. Trying to understand why there's a delinquency and encourage them to make a payment and ask permission to use their bank details to also make future payments. The challenge was actually to collect itself to those who dont are at all with the credit standing, receiving rude and arrogant words by our irate account holder. The most enjoyable is actually having a competition within your team in who'll get a lot of collection, having daily target checks to collect and getting commission out of it.
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Fun and happy to work.
Call Center Agent (Former Employee) - Taguig - April 19, 2017
Very helpful to me as first timer working in BPo. Keep it up and godbless to your company. More accounts more employees will apply and be benefited..
Pros
Free videoke.
Cons
Lot of breaks, HMO benefit
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Fun Workplace with Foosball
AP Analyst (Current Employee) - Taguig City - January 8, 2017
Working in day shift than night shift is more favorable. In my current work, I learned a lot of things especially on how to adjust my body in working in night shift, thinking healthy living to avoid sickness. Maybe the hardest part of my job is there is no room for mistake. You should be keen to all details cause if not there will a corresponding sanctions await.
However, the most enjoyable part there, is my co-workers. We are helping each other not only for our team but for the company as well to have a good feedback from our clients.
Pros
Free meals, easy to get Leaves
Cons
Long Hours/ Night shift
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The company has still a lot to improve on.
Training and Quality Supervisor (Current Employee) - Taguig City - November 26, 2016
The company has still a lot to improve on and align with other successful BPO companies which includes learning the Filipino culture, and ensuring that benefits are certainly given to the employees.
Pros
Schedule Flexibility
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Fun and Friendly environment
Customer Service Representative (Former Employee) - Philippines - November 13, 2016
challenging and lots of work to do but I managed to get my job done every end of the shift.The management give support to every employee just to make sure that we achieve the company's goal. there's no hardest part of the job but a challenge on how you resolve the problem of every customer. The management make sure that every employee have a time to enjoy their job they give out freebies and give check as a complimentary for every achievement of their employee's.
Pros
freebies and cash prizes
Cons
overtime
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productive workplace
call center agent (Former Employee) - Taguig - October 23, 2016
learned to collect from clients, give them programs if their accounts has incentive programs. learned to be patient with clients and explain the benefits and the cons if they will not settle their accountability. Management is okey. Co workers are happy to be with, friendly and supportive, teamwork... hardest part when you get sick even just plain influenza you need to submit doc cert and everyday you have to report by calling your teamhead 2 hrs before your time or else you will be reprimanded. Enjoyable part is when there's a gathering and playoffs where in you will pwerform together with your teammeates.
Pros
supportive team group
Cons
when you get sick
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Fun working place
Data Encoder (Former Employee) - Taguig - June 21, 2016
In this account I learned to process legal documents like mortgage, judicial foreclosure and policy. The most enjoyable part of this job was giving incentives for those who can achieve our monthly goal. (100% productive and quality)
Pros
Incentives
Cons
Good Quality
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productive and fun workplace with entertainment appliances.
Collections Agent (Former Employee) - Fort Bonifacio, P00 - March 29, 2015
Allsectech Manila Inc. provides the best work experience for they let their employees grow through different training. People around are so nice with each other. TL's are very supportive to their team members.
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productive working area
Operations Associates (Former Employee) - Taguig, City Philippines - July 23, 2014
It's enjoyable working at Allsectech. I learned so many things bout Mortgage processing and management is good. My co-workers is helping each other to learn the process. The hardest part of our job is when there is a scenario which is hard to explain like blurred documents. It's nice to work here because when clients went to Philippines for visit they always have a treats for their employees. Every team has a budget for team building and in a month we always have Pizza for our team. and we are happy for that.
Pros
Rice Allowances, Meal allowance
Cons
Low salary
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productive at work and capable of dealing irate and demanding customers.
Collections Specialist (Former Employee) - 3rd/f MARKET! MARKET! BONIFACIO GLOBAL,TAGUIG CITY - July 12, 2014
*working at night over the phone to talk to customers about the status of their accounts was past due and ask to pay via phone in order to bring the account to current status using their savings account and other bank informations to process the payment by doing check by phone.
*i learned how to think out of the box to help the American customers and save their money by way of assisting them with their payment via phone.
*i managed to be the top performer while helping my teammates to reach and increase their numbers.
*with my co-workers we learned the importance of team work to meet our goals.
*handled difficult customers and still need to be calm and give an excellent customer service to them.
*resolved the issues regarding customers account.
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Ratings by category
3.6 out of 5 stars for Work/Life Balance
3.2 out of 5 stars for Salary / Benefits
3.5 out of 5 stars for Job Security/Advancement
3.6 out of 5 stars for Management
3.7 out of 5 stars for Culture
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