4.1 out of 5 stars.
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AirAsia Employee Reviews

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Location
Philippines50 reviews

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3.9Work-Life Balance
3.9Salary & Benefits
3.8Job Security & Advancement
3.7Management
4.1Culture

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Fun workplace

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It's a good company for those who want to experience high level of customer service then this company is for you, the workmates are good and the salary is competitive
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Excellent environment to gain experience and thrive in

In terms of the workload, it is somewhat manageable when you know how to multitask and work efficiently. I learned to be a more efficient professional and excelled in compassion and patience when handling different inquiries from guests. The hardest part is that the workload is inconsistent, and the upper management feels somewhat disconnected at times, resulting in almost 30% of the guests' complaints being the company at fault.

Pros

Decent Pay, WFH (depending on your shift)

Cons

Workload, some departments are toxic
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Productive and team work

Good and nice workship it's so hard and you work by heat and rain to never stop pressure but I like that kind of my work I'm happy, to be part of this company

Pros

Free launches

Cons

Long hours
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Productive, Challenging and Fun

I really like working with airasia because I feel motivated and appreciated the compensation also are great all the trainings are company paid and free ticket also. I just looking for a better compensation right now due to Im the only one who supports my family because 1yr ago my dad pass away. And trying to find a job that suits with my skills and experience abroad.
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Low employee engagement, low on collaboration

Very traditional culture and highly patriarchal. No clear direction of company vision. Management seems disengaged and not aligned. A lot of improvement to do to catch up with better culture.
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Fast Paced Environment

Since I started I knew it will be a fast paced environment to work at. Due to abundant number of flights catered per day, you will learn how to do multiple things at the same time. One of the hardest parts is having to request for leaves since the position demands to not lack personnel most especially during peak seasons. Hopefully, pay will be raised soon to all. But at the end of the day, benefits of being a direct hire with flying and dependents add up to a nice package of benefits they offer you upon employment.
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Fun workplace

Lots of opportunities fun place to work , good staff and management better pay or salary, nice team members, lots of benefits , more training and team building
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Fun and friendly. Just culture.

Air Asia has always been practicing the Fun and Friendly culture working environment. Be it on the offices, flight operations work area and most especially, Onboard. No Seniority, only fairness and equality. Thus, a Just Culture.

Pros

perks and benefits of a flying crew

Cons

No fixed schedule. No holidays.
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Productive and fun at work

It's been a great experience to work with Air Asia and I enjoyed working most of the time . It's mostly a man's work but I endure everything and surpass what was expected from me.
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Fun and excitement everytime we have scheduled flights

I love working in this field despite of less salary because i meet a lot of people from different culture, beliefs and walks of life. Amazing experience meeting diversed people.
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challenging and enjoyable

being an intern to airasia was one of the memorable and unforgettable day of my life meeting diffferent nationalities improve added self confidence.
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Productive, Enjoyable and Fun work place

I learned a lot here in Air Asia which is I improved my communications skills. I was able to communicate with different nationality. Chinese people is the very hardest passenger we handled because of the language most of them can't talk and understand english.
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It id s fun work place

People there are very nice to work with! During my on the job training my trainer made sure that I am learn as much as I can, that im not there just to photocopy and scan documents, they gave me tasks that I might use on my future career such as handling accounts, reading and replying to emails and even attend meetings!
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Fun workplace with the other On the Job Trainee. Meet a lot people who also know as my second family.

In my On the Job Training in AirAsia my experience being a Trainee in AirAsia they teach me how to communicate with other customer by calling them asking for their different details also my department is Sales and Distribution thats why they also teach me how to book a flight tickets, at first it was hard to learn how to book a flight but it was fun. In AirAsia I met new people who i can also call a Family, meeting them in Airasia give me more energy or courage to go and do my job not just them but also my family who support me through it all. They build a good relationship between Trainee and Staff of AirAsia.

Pros

Free Lunches

Cons

Short breaks
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love to work hard

i like to work as a team and like to gain knowledge and skills. it's a great opportunity if there was a platform to showcase the skills what i have inside.

Pros

transport support

Cons

break time or pray time
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Very Good

This is a you population company with employees smiling almost every time despite the job. Good salary and benefits, AirAsia takes care of its employees. Good working Environment. Workload is a little more compare to some airlines especially in manila..
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Challenging and fun

We help guest service to check in passengers. We also help passengers to check in themselves through Air Asia's kiosk. At the boarding gate we check passengers boarding pass if they are in the right flight. The management is good because they follow the rules and regulations. In terms of work culture they are fun to be with because they are very hospitable to us. The hardest part of my job is talking to passengers who have complains tho its normal but for me sometimes its hard specially if they don't know how to speak english. Ofcourse the most enjoyable part of the job is when you see the passengers are satisfied with my service.

Pros

Free food

Cons

Standing long hours
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Productive and workaholic

I have the strength to work with loyalty, dedication and determination to succeed my goal and my company's goal. I am willing to stay with one company as long as they want me to accomodate on their offers.

Pros

Free lunches

Cons

Long hours
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Nice experience

Learned alot during training. Explored new places and made new friends but unhappy with my stay. Before you apply, make sure if this is the job for you because there's no turning back.

Pros

Benefits

Cons

Colleagues, Unfairness, Bullying
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Great working environment

Great working environment, Diverse culture, trainings are provided to the employees for competency. Competitive salary and benefits. enjoyable part of working is helping the passengers.

Pros

Travel Benefits

Cons

Salary deduction.
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Fun people to work with

I'm only a trainee in air asia but they treat us as a normal employee, we're doing what the normal aircraft mechanics will do, such as, removal and installation of Landing gear wheels, and etc.
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Overall rating

Based on 392 reviews

Ratings by category

3.9 out of 5 stars for Work/Life Balance
3.9 out of 5 stars for Salary / Benefits
3.8 out of 5 stars for Job Security/Advancement
3.7 out of 5 stars for Management
4.1 out of 5 stars for Culture

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