4.1 out of 5 stars.
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AirAsia Careers and Employment

About the company

  • CEO
    Tony Fernandes
    87%
    approve of Tony Fernandes's performance
  • Founded
    1994
  • Company size
    more than 10,000
  • Industry
    Transportation & Logistics
  • Headquarters
    AirAsia Berhad, RedQ, Jal...
  • Link
    AirAsia website

airasia started off in 2001 as just an airline, but it is now something much, much more. Our products and services make it easier, cheaper and more convenient for people to visit places and shop for their travel and lifestyle needs.

Our businesses now include an online marketplace (airasia shop) for food and groceries (airasia food, airasia fresh). We are making logistics and banking more accessible (Teleport, BigPay), linking farms with businesses (OurFarm), and offering online tech education...

airasia started off in 2001 as just an airline, but it is now something much, much more. Our products and services make it easier, cheaper and more convenient for people to visit places and shop for their travel and lifestyle needs.

Our businesses now include an online marketplace (airasia shop) for food and groceries (airasia food, airasia fresh). We are making logistics and banking more accessible (Teleport, BigPay), linking farms with businesses (OurFarm), and offering online tech education and entrepreneurship (Redbeat Academy).

airasia.com is a one-stop travel, e-commerce and fintech platform offering consumers over 15 lines of products online and via its super-app. Powered by data and technology, airasia.com leverages its digital ecosystem of 75 million users and 40 million downloads of its super-app to generate personalised and seamless consumer experience in the digital new era. From travel needs to everyday lifestyle essentials, there is always something for everyone on airasia.com.

Learn more

Jobs

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Full-time
Customer Happiness Executive

National Capital Region

30+ days ago

View job
There is 1 job at AirAsia

Browse jobs by location

National Capital Region

1 job

Rating overview

Rating is calculated based on 392 reviews and is evolving.

4.14 out of 5 stars.20194.50 out of 5 stars.20205.00 out of 5 stars.20214.00 out of 5 stars.20223.60 out of 5 stars.2023

Reviews

Guest Service Agent in Pasay City
on October 26, 2023
Fun workplace
It's a good company for those who want to experience high level of customer service then this company is for you, the workmates are good and the salary is competitive
Customer Service Representative (CSR) in Pasay City
on October 18, 2023
Excellent environment to gain experience and thrive in
In terms of the workload, it is somewhat manageable when you know how to multitask and work efficiently. I learned to be a more efficient professional and excelled in compassion and patience when handling different inquiries from guests. The hardest part is that the workload is inconsistent, and the upper management feels somewhat disconnected at times, resulting in almost 30% of the guests' compl...
Ramp Agent in Cebu City
on May 24, 2023
Productive and team work
Good and nice workship it's so hard and you work by heat and rain to never stop pressure but I like that kind of my work I'm happy, to be part of this company
Guest Service Agent in Davao City
on March 30, 2023
Productive, Challenging and Fun
I really like working with airasia because I feel motivated and appreciated the compensation also are great all the trainings are company paid and free ticket also. I just looking for a better compensation right now due to Im the only one who supports my family because 1yr ago my dad pass away. And trying to find a job that suits with my skills and experience abroad.
Finance Analyst in Pasay City
on February 11, 2023
Low employee engagement, low on collaboration
Very traditional culture and highly patriarchal. No clear direction of company vision. Management seems disengaged and not aligned. A lot of improvement to do to catch up with better culture.

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Questions and answers

People have asked 16 questions about working at AirAsia. See the answers, explore popular topics and discover unique insights from AirAsia employees.

Popular questions

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  • Working Hours
  • Background Check
  • Dress Code
  • Hiring Process
  • Interviews
  • Job Opportunities
  • Office Locations
  • Shifts
  • Working Culture
  • Working Environment

Interview insights

Insights from 15 Indeed users who have interviewed with AirAsia within the last 5 years.

Favorable experience
Interview is average
Process takes about a day or two

Common questions about AirAsia

Working at AirAsia

  • Guest Service Agent4.4 out of 5 stars.
  • Baggage Handler3.5 out of 5 stars.
  • Technical Support4.0 out of 5 stars.

AirAsia locations

  • Companies
  • AirAsia
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