3.1 out of 5 stars.
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Afni Careers and Employment

About the company

  • Founded
  • Company size
    5,001 to 10,000
  • Revenue
    P100 million to P500 million
  • Industry
  • Headquarters
    Bloomington, IL
  • Link
    Afni website
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Human Resources

5 jobs

Rating overview

Rating is calculated based on 1.9K reviews and is evolving.



CSR in Quezon City
on March 21, 2022
Just all about business.
They would never care and higher management would even blast you with demotivating words on your group chat for not hitting your target. It's also hard to take vacation leaves. Faulty system crashes most of the time.
Customer Service Representative/Technical Support in Quezon City
on May 6, 2022
Not good, Salary disputes
Not good, salary disputes. Management sucks, work sucks, everything is not working properly. TL sucks. Everything sucks. No work life balance. No OT pays.
Technical Support Representative in Quezon City
on March 8, 2022
Good company i guess it depends on what account you will get
Has great benefits (non-monetary) for employees. It will ultimately dpend on which account you will get. But afni cares(management) about employees..
Customer Service Representative in Quezon City
on October 18, 2021
Coaches and Management
What I learned is management is not thinking and they promote coaches who lack leadership skills. Management tends to abuse their position and power tripping to their agent specially if they don't like it. This is the worst company I've ever had.Please make sure to train your Coaches well and promote those who truly deserve the position not promote coaches because they are already tenured. Knowledge can be learned but the leadership? You need to harness the skills or find those who heave leadership skills not the abusers of position.
Retention Specialist in Quezon City
on July 8, 2021
Fun to work with teammates sometimes has toxic management
Salary offer is kinda low but the incentives and bonuses are sometimes generous. My account in this company is semi stressful and challenging and rewarding. The teammates are easy to work with, some of the managers and TL are approachable. Power tripping may occur with some of the higher ups. They sometimes devise plans to escalate you for termination, which I hear as well from previous employees.

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Questions and answers

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Interview insights

Insights from 23 Indeed users who have interviewed with Afni within the last 5 years.

Average experience
Interview is average
Process takes about a day or two

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